Customer Support Executive
5 months ago
**WORK FROM OFFICE**
**Requirement**
Excellent communication skills
**Languages**
Hindi (preferred)
English (preferred)
**Overview**:
As a Customer Support Executive, you will play a pivotal role in ensuring customer satisfaction and retention by providing exceptional service and support. You will be **responsible for addressing inquiries, resolving issues, and maintaining positive relationships with customers through various channels of communication.** This role requires strong interpersonal skills, problem-solving abilities, and a customer-centric approach.
**Company Description**
Vibcare Pharma is a company committed to providing high quality, affordably priced products to its customers, while maintaining a focus on dedicated customer service. The company emphasizes continual improvement of the quality of its products, processes, and systems in order to meet the changing needs of customers.
**Qualifications**:
- Bachelor’s degree or equivalent work experience.
- Proven experience in customer support or a related field.
- Excellent communication skills, both verbal and written.
- Strong problem-solving abilities and attention to detail.
- Ability to remain calm and courteous under pressure.
- Proficiency in using customer support software and tools.
**Job Types**: Full-time, Permanent
**Salary**: ₹15,000.00 - ₹22,000.00 per month
**Benefits**:
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
**Education**:
- Bachelor's (required)
**Experience**:
- Customer service: 1 year (required)
**Language**:
- Hindi (required)
- English (required)
Ability to Commute:
- Chandigarh, Chandigarh (required)
Ability to Relocate:
- Chandigarh, Chandigarh: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 9875920218
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