Guest Relations Executive

2 weeks ago


Nashik Maharashtra, India Paradigm Consultancies Full time

The best Guest Relation Executive will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.

**Guest Relations Executive Responsibilities**:

- Greeting guests upon arrival and making them feel welcomed.
- Administering check-ins and check-outs.
- Providing front desk services to guests.
- Assigning rooms and taking care of administrative duties.
- Delivering mail and messages.
- Processing guest payments.
- Coordinating with bell service and staff management.
- Being a source of information to guests on various matters such as transport and restaurant advice.
- Processing meal and beverage requests.
- Accommodating general and unique requests.
- Diffusing conflict or tense situations with guests.

**Guest Relations Executive Requirements**:

- High school diploma or GED.
- 2+ years of customer service experience.
- Certificate or diploma in hospitality advantageous.
- Exceptional interpersonal skills.
- Excellent written and verbal communication.
- Good time management and organizational skills.
- Conflict resolution experience.
- Patience and good listening skills.
- EDUCATION : Graduation in Hotel Industry or Hospitality is must.
- EXPERIENCE : The applicant must have a minimum experience of 2 - 5 yrs as a Guest Relations Executive
- FACILITIES PROVIDED : Food and Accomodation is provided.

*

**Salary**: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift

Work Location: One location



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