L1 Operations and Support

L1 Helpdesk Support Specialist (Japanese) Location: Noida As an L1 Helpdesk Support Specialist fluent in Japanese, you will play a vital role in providing exceptional technical assistance to end-users. Your dedication to prompt issue resolution and effective communication will ensure high customer satisfaction. You will collaborate with cross-functional...

L1 Helpdesk Support (Chinese) Location: Noida As an L1 Helpdesk Support Specialist fluent in Chinese, you will play a vital role in providing exceptional technical assistance to end-users. Your dedication to prompt issue resolution and effective communication will ensure high customer satisfaction. You will collaborate with cross-functional teams and...

**Title**: Desktop Support **Level**: L1 **Job summary**: To provide first level support on Desktop, OS and hardware adhering to SLA defined. **Job tasks & responsibilities**: Installation, maintaining and attending day-to-day user's problem calls Installation and updating of Desktop operating system and other software Troubleshooting of operating...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

**Responsibilities**: - Help resolve software and technical questions for the customer efficiently and effectively - Gather the required information necessary in order to best handle customer query and technical inquiries - Manage customer expectations regarding estimated response times for issue resolution - Meet SLAs like response and resolution times by...

**L1 / L2 Application Support**: **technical support**: Able to understand the solution provide quick resolutions to the problems. What qualifications are needed for a career in a software company? A degree in computer science or related field is typical, along with programming skills and problem-solving abilities. What roles are available in a software...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

Network L1 Role and its responsibilities: - Good knowledge of Network minimum CCNA certified. - Installing, configuring and supporting network equipment including F5 Load balancer, routers, Nexus Switches and ASA firewall. - Procuring network equipment and managing inventory. - Maintaining Inventory of network device and IP. - Providing the console access...

Infrastructure Support Engineer (Senior) with skills Infrastructure Support, VMWare, Infrastructure Support, System Administrator, AD DC DHCP DNS, Infrastructure Support L1, Managed Services-Databases, Managed Services-L1 Support, Managed Services-Linux, Managed Services-Network for location Noida, India Posted on: July 30, Share on Linkedin Share on...

Job Requirements:4 to 6 years of experience in IT operations/production support.Experience in handling L1 IT service desk with bridge handling skills for incidents/change and service requests.Strong documentation and reporting skills.Must have ITIL knowledge.Good knowledge on Unix/Linux and basic knowledge of Shell scripting will be an added...

**Job Information**: Work Experience 3-5 years Industry IT Services City Noida State/Province Uttar Pradesh Zip/Postal Code 201301 - Job Discription: - The role will involve providing Service desk for the A2P SMS platform, both in response to client support issues that have- - As a Service desk agent, you will be required to perform basic...

Requirements – •    Min 1-3 years of relevant experience in a technical support role & 12 months on the current grade•    Working Knowledge of Operating Systems such as Windows 7 & 10 •    Knowledge of identifying and troubleshooting issues related to System Configuration, Software & COTS applications •    Working knowledge of MS...

JDMicrosoft SQL L1 deliverables: Account Bharti (Dish TV)Skill - MSSQL Database Admin L1Location NoidaVerifying the SQL services on single and cluster serverSQL core/base file path partition managementSQL user defined database data and log file path partition managementDatabase Backup path partition managementData file managementLog file managementFull...

Req ID: 297330 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Associate - L1 Technical Guidance to join our team in Noida, Uttar Pradesh (IN-UP), India...

**Job Information**: Work Experience 6-8 years Industry IT Services City Noida State/Province Uttar Pradesh Zip/Postal Code 201301 - The role will involve providing technical support for the A2P SMS platform, both in response to client support issues that have been escalated from the L1 Service Desk, and to support the internal team in the...

Infrastructure Support Engineer (Associate) with skills Infrastructure Support, VMWare, Infrastructure Support, System Administrator, AD DC DHCP DNS, Infrastructure Support L1, Managed Services-Databases, Managed Services-L1 Support, Managed Services-Linux, Managed Services-Network for location Noida, India Posted on: July 29, Share on Linkedin Share...

**Our Exciting Opportunity**: This Job Role is responsible for the coordination, management and execution of proactive and reactive maintenance activities that require a higher level of support that the one offered by the 2nd Level Operations. This shall ensure that the services provided to customers are continuously available and performing to Service Level...

**Our Exciting Opportunity**: This Job Role is responsible for the coordination, management and execution of proactive and reactive maintenance activities that require a higher level of support that the one offered by the 2nd Level Operations. This shall ensure that the services provided to customers are continuously available and performing to Service Level...

Overview:We are seeking an experienced Salesforce L2 Support Specialist to join our team. The ideal candidate will provide advanced technical support for our Salesforce CRM platform, focusing on complex issues that require in-depth knowledge and expertise.Shift Hours: US Time Zone (6:30 PM - 3:30 AM) Key Responsibilities:Resolve complex Salesforce issues...

Overview:We are seeking an experienced Salesforce L2 Support Specialist to join our team. The ideal candidate will provide advanced technical support for our Salesforce CRM platform, focusing on complex issues that require in-depth knowledge and expertise.Shift Hours: US Time Zone (6:30 PM - 3:30 AM) Key Responsibilities:Resolve complex Salesforce issues...