Office Administrator
7 days ago
Job descriptions for administrative and customer support
**1. Administrative Assistant/Customer Support Representative Job Description**:
**Job Title**: Administrative Assistant/**Customer Support Representative**
**Job Summary**:The Administrative Assistant provides support to ensure efficient operation of the office. This role involves a variety of tasks such as managing office supplies, organizing meetings, handling correspondence, and performing clerical duties.
The Customer Support Representative is responsible for addressing customer inquiries, resolving issues, and ensuring overall customer satisfaction. This role involves effective communication, problem-solving, and a customer-centric approach.
**Responsibilities**:
- Manage and maintain office supplies and equipment.
- Maintain filing systems and databases.
- Perform general clerical duties, such as photocopying, scanning, and data entry.
- Resolve customer complaints and issues by providing appropriate solutions and alternatives.
- Identify and assess customers' needs to achieve satisfaction.
**Requirements**:
- Proven experience as an administrative assistant or in a similar role.
- Proficient in office software (e.g., Microsoft Office Suite).
- Attention to detail and problem-solving abilities.
- Previous experience in customer support or a related field.
- Excellent communication and interpersonal skills.
- Patience and empathy when dealing with customer concerns.
- Strong problem-solving abilities.
- Positive attitude and a customer-focused mindset.
Pay: ₹10,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
**Education**:
- Diploma (preferred)
**Experience**:
- Microsoft Office: 1 year (preferred)
- total work: 1 year (preferred)
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