Customer Service Executive

1 month ago


Coimbatore Tamil Nadu, India Super Cluster Pi Full time

**Job description**

Job Title: Associate, Customer Support Department

Work Location: Coimbatore preferred.

Supercluster Pi is a house of health & wellness brands. We are looking for a talented customer support person who can connect well with the customers and our brand.

**FRESHERS** also invited to apply.

Languages:

- **Kannada, Telugu, Hindi** - will be added advantage.

Required Skills and Qualifications
- Proven customer service experience of 1 years, in e-commerce/D2C Business
- Knowledge of Shopify, Ship rocket, Grow Simple, Picker & Exotel would be preferred
- Proficient in Google Drive (Sheets, Docs), with aptitude to learn new software and systems

**Responsibilities**:

- Researching product details or company policies to answer questions
- Processing orders, including collecting shipping information and processing payments
- Providing information about products and services including pricing, availability, delivery options, and order status
- Responding to questions about products, shipping, returns, exchanges, and other topics
- Providing customer service and troubleshooting issues with various ecommerce platforms such as Shopify
- Answering questions about products, shipping rates, billing issues, return policies, etc. across the website & marketplaces
- Creating and maintaining records of customer interactions with the company or its affiliates
- Handling invoicing, credit notes, returns, exchanges, and other customer service issues related to online purchases
- Assist customers with after-sales service issues.
- Deal with orders in the back office and liaise with logistics
- Be a primary contact for customer inquiries about our products and brand.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹8,086.00 - ₹22,000.88 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Health insurance
- Paid time off
- Provident Fund
- Work from home

Schedule:

- Day shift
- Flexible shift
- Morning shift

Ability to commute/relocate:

- Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- Kannada, Telugu (required)
- Hindi (required)
- Health insurance



  • Coimbatore, Tamil Nadu, India Babytrails photography Full time

    Looking for an effective and able Customer Service Executive who is happy to interact with people, and with Problem-solving skills to enable them to arrive at solutions quickly and successfully Pay: ₹12,000.00 - ₹20,000.00 per month **Benefits**: - Work from home Schedule: - Day shift Supplemental pay types: - Performance bonus **Education**: -...


  • Coimbatore, Tamil Nadu, India Kondaas Automation Pvt Ltd Full time

    **Urgent opening for Customer Service Executive - Solar company with Good salary** **Location - Near Hopes, Coimbatore** **Requirements**: - Language - Malayalam must (Fluent speak) - Coimbatore) - Age limit upto 35 **For more details contact HR Manager - 9245160849 **Salary**: Up to ₹18,000.00 per month **Benefits**: - Cell phone reimbursement -...


  • Coimbatore, Tamil Nadu, India DTECH Information Technology and Outsourcing Private Limited Full time

    Qualification: Degree in Logistics and Supply Chain Management. - Exceptional customer service skills. - Excellent language & command of English - Detail-oriented and strong follow-up skills - Proficient with Microsoft Office (Word, Excel, Outlook) - Cargo Wise systems knowledge is a plus - Ensures invoicing of rendered services is completed accurately and...


  • Erode, Tamil Nadu, India Service Pluz Full time

    **Job Title: Customer Care Representative** **Job Summary**: **Responsibilities**: - **Issue Resolution**: Investigate and resolve customer complaints, concerns, and issues effectively. Escalate complex cases to the appropriate department or supervisor for further assistance, ensuring prompt resolution and customer satisfaction. - **Product Knowledge**:...


  • Madurai, Tamil Nadu, India Chess Gaja Full time

    **Job Description for Customer Service Executive -** Chess Gaja founded by GrandMaster Priyadharshan Kannappan is seeking a passionate and energetic person to join our team as a **Customer Service Executive for our role with a shift timing starting at 5:00AM.** **"Your Full Name - Indeed - Customer Service Executive"** **IF THE COVER LETTER IS NOT...

  • Customer Service

    1 month ago


    Coimbatore, Tamil Nadu, India Bixware Technologies Pvt Ltd Full time

    **Responsibilities**: - Assist Hindi-speaking customers with product/service-related issues and inquiries. - Provide accurate information about products, services, and company policies in Hindi. - Escalate priority issues to the appropriate department for resolution. - Maintain records of customer interactions and transactions. - Collaborate with team...

  • Customer Service

    4 weeks ago


    Coimbatore, Tamil Nadu, India HSBC Full time

    -Job description **Some careers open more doors than others.** If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...


  • Coimbatore, Tamil Nadu, India Icliniq Full time

    **Key Responsibilities**: - To Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - To Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - To Update our internal databases with information about technical issues and...


  • Coimbatore, Tamil Nadu, India Teleperformance Full time

    Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently...


  • tamil nadu, India HCLTech Full time

    Greetings!!!Walk-In Drive for Customer Service Representative - HCLTechProfile - International Semi -Voice, customer service for Supply chain management.HCL Tech Hiring for Semi-Process - 22nd & 23rd April 2024 Walk in directly.Designation: Customer Care Representative for Fresher'sAny Grad/UG can apply (No Current Batch Regular Students / No Law...


  • Ganapathi, Coimbatore, Tamil Nadu, India GANESH RAJA ENGINEERS Full time

    WE REQUIRE BOLD DYNAMIC SERVICE EXECUTIVE FOR AIR CONDIDITONERS SERVICE DELAER IN COIMBATORE. GOOD SALARY FOR GOOD ATTITUDE & PRODUCTIVE CANDIDATES. Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year...


  • Coimbatore, Tamil Nadu, India Kondaas Automation (P) Ltd Full time

    **Urgent Opening for Customer Service Electrical - Solar company with Good salary only FEMALE** **Location - Near Hopes, Coimbatore (only work from office)** We are looking for an experienced customer service coordinator to be responsible for a team of representatives who will offer excellent customer service. You will ensure that the team is compliant...


  • Nandanam, Chennai, Tamil Nadu, India Hire Lab Consultants Private Limited Full time

    Customer Service Executive(Non Voice) - Good English Communication with verbal and written. - Location: Nandanam, Chennai - Day Shift - Salary - Best In Industry. **Salary**: ₹12,000.00 - ₹30,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift - Rotational shift **Education**: - Higher Secondary(12th Pass)...

  • Customer Service

    4 weeks ago


    Ramanathapuram, Coimbatore, Tamil Nadu, India DTECH Information Technology and Outsourcing Private limited Full time

    Job Title: Customer Support Executive / Pricing Executive / Sea or Air Export Location: Coimbatore **QUALIFICATION & EXPERIENCE**: 1. Education: Any Degree / Masters in Shipping and Logistics / SCM 2. Experience: 2 years, Experience in Air or Sea - Import / Export (Freight Forwarding) 3. Work Performed: US or UK or UAE process in Freight...


  • Coimbatore, India LYRIC LABS INDIA PVT LTD Full time

    We are seeking a skilled and experienced Customer Service Executive to join our dynamic team. If you have 2-5 years of customer service experience and are fluent in English and Hindi, this opportunity is for you. While the role offers work-from-home flexibility, occasional travel to office/client location will be required. **Responsibilities**: - Provide...

  • Service Advisor

    1 month ago


    Coimbatore, Tamil Nadu, India BOSCH CAR SERVICE VIBGYOR AUTOMOBILES Full time

    This job requires at least 1 year of experience in being a service advisor. - Must know how to handle the customers and know the details of the services offered. - Must have the ability to build strong relationships with their customers so that they can give in-depth advice on what is best for them with regards to repairs, cleaning, maintenance, warranty,...


  • Coimbatore, Tamil Nadu, India Kondaas Automation Pvt Ltd Full time

    **Urgent opening for Customer service coordinator - Solar company with Good salary** **Location - Near Hopes, Coimbatore** **Requirements**: - Scheduling appointments for clients, answering phones and tracking customer service records. - Evaluating the quality of all services and identifying areas that need improvements. - Following up with clients...


  • Coimbatore, Tamil Nadu, India Mobi Full time

    **Department** - Customer Support**Location** - Coimbatore, India**Role** - Customer Support Executive**Experience** - 2-4**Job Type** - Full-Time**Position Overview**: Position Overview: We are seeking a highly motivated and customer-focused individual to join our Fintech Customer Support team As a Customer Support Representative, you will play a crucial...


  • Injambakkam, Chennai, Tamil Nadu, India Catholic Liturgicals Full time

    About the Company: - Catholic Liturgicals: We are the manufacturer and wholesale suppliers of all the Garment/ Fabric products and all the designs and colors used are a per the Liturgy. Job Posting: - Customer Service Executive for Export Company. Job Type : Regular Qualification: - Bachelors(required) English (8 out of 10 in international English/oral...


  • Tamil Nadu, India IDFC FIRST Bank Full time

    **Role/ Job Title**: Customer Service Executive - Loan Center **Function/ Department**: Customer Experience **Job Purpose**: The role bearer has the responsibility to co-ordinate and rectify the operational queries & grievances for a location. It includes administration of corporate policies and procedures and ensure that front delinquencies are minimized....