Customer Service
3 weeks ago
**Responsibilities**:
- Assist Hindi-speaking customers with product/service-related issues and inquiries.
- Provide accurate information about products, services, and company policies in Hindi.
- Escalate priority issues to the appropriate department for resolution.
- Maintain records of customer interactions and transactions.
- Collaborate with team members to ensure a seamless customer experience.
**Qualifications**:
- Fluent in Tamil, English & Hindi(spoken and written) - Mandatory.
- Good communication skills in English.
- Previous customer service experience preferred but not required.
- Strong interpersonal skills and ability to interact effectively with diverse customers.
- Ability to work independently and as part of a team.
- Willingness to work flexible hours, including evenings and weekends if required.
Pay: ₹8,590.95 - ₹25,000.00 per month
Schedule:
- Rotational shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
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