Customer Service
3 weeks ago
Job Title: Customer Support Executive / Pricing Executive / Sea or Air Export
Location: Coimbatore
**QUALIFICATION & EXPERIENCE**:
1. Education: Any Degree / Masters in Shipping and Logistics / SCM
2. Experience: 2 years, Experience in Air or Sea - Import / Export (Freight Forwarding)
3. Work Performed: US or UK or UAE process in Freight Forwarding
**KEY RESPONSIBILITIES**:
To provide customers with the highest quality service by providing consistent customer service and resolution in order to ensure timely movement of inbound or outbound freight/cargo
- It will also involve managing Key Account customers, handling shipments from inquiry to execution, and maintaining relationships with Airlines, Shipping lines, haulers, and other service providers to ensure that the CSE exceeds the customers' service requirements. Tracing and tracking Freight, keeping customers updated at all times, acknowledging deliveries, collections, and bookings, data Entry and all Freight Administration, and ensuring accurate costings and revenues are applied to each shipment.
**Salary**: ₹18,000.00 - ₹50,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
**Experience**:
- total work: 2 years (required)
Work Location: In person
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