Payroll Coordinator

6 months ago

Bengaluru, India Groupon Full time

Groupon is an experiences marketplace that brings people more ways to get the most out of their city or wherever they may be. By enabling real-time mobile commerce across local businesses, live events, and travel destinations, Groupon helps people find and discover experiences--big and small, new and familiar--that make for a full, fun, and rewarding life. Groupon helps local businesses grow and strengthen customer relationships--resulting in strong, vibrant communities. With employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking, and celebrates success. Our culture encourages employees to embrace change, adapt to new circumstances, and find creative solutions to the challenges we face. Does that sound like a great way to grow your career? Let’s get into the details:
**You’ll spend time on the following**:
Manage multiple monthly payrolls for a group of assigned countries. Groupon operates in 10 EMEA countries, the US, Canada, and Australia, so this person will be responsible for Payrolls in 2-3 of these countries. As the first point of contact with our internal customers, the Payroll Coordinator will have a significant impact on our ability to meet SLAs, and the right-first-time approach will be critical to our service delivery. This person will also need to manage incoming escalations/rework, ensuring that the confidence of the customer is maintained and customer satisfaction goals are achieved.

This is a processing role and occasional project work: Work Location: India

**Payroll responsibilities but not limited to**:

- Responsible for the quality of payrolls processed by the outsource payroll providers
- Establish & maintain payroll records
- Validation of all payments and deductions
- Acquire technical mastery of the payroll systems in place
- Assist HR local contacts with their queries
- Strive to deliver excellence in Customer Service
- Maintaining and creating payroll accounting, journals and supporting the finance team to analyze and explaining monthly fluctuations of Payroll expenses
- Support the General Accounting team to reconcile monthly Payroll accruals
- Maintain and improve accurate controls
- Good communication skills and organizational skills as well as flexibility
- Answer employee's payroll questions, within the expected timeframe
- Attention to detail and accuracy in every aspect of the role
- Analytical skills, ability to work with numbers
- Sense of responsibility, urgency, strong service orientation, and teamwork
- Maintaining full confidentiality and discretion at all times, due to the sensitivity of the data

**Compliance**:

- Responsible for payroll SOX controls
- Ensure SOX processes effectiveness
- Liaise with external and internal auditors to answer inquiries

**Change management**:

- Involved in all ad-hoc projects including process improvements within the international environment

**We’re excited about you if you have**:

- Minimum 3 years experience in International payroll
- Experience in e-commerce or a large multinational company is a plus
- Excellent attention to detail, time management, and organizational skills
- Degree level in payroll, accounting, HR or finance a plus

**Groupon is an Equal Opportunity Employer**:

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