Digital Kyc Officer
3 weeks ago
**Company Name**: Kotak Mahindra Bank
**Designation**: Digital Onboarding Officer
**Location**: Thane, MUMBAI
**Experience**: 0-1 Years (fresher can apply)
**Salary Range**: 1.6 LPA
**Responsibilities**:
- Video call customers to complete the Full KYC
- Verify the details submitted by the customer while opening the account and Documents submitted are matching
- Ensure VKYC is completed by the Right Party only
- Should maintain a good relationship with the
customer throughout the KYC process.
Cross-sell other banking products.
- Give complete and correct information on all the
products pitched to the customer
- Take call backs in case the customer is busy and
ensure the follow up is done on time
- Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
- Meet targets on conversion and Cross selling as defined from time to time.
- Ensure customer "delight" and consistent service experience, including timely resolution of customer queries/issues.
Job Requirements:
- Graduate with decent English communication.
an added advantage (Telugu, Kannada, Tamil, Malayalam, Marathi & Gujarati)
should be presentable.
**Job Types**: Full-time, Regular / Permanent, Fresher
**Salary**: ₹16,000.00 - ₹18,000.00 per month
Schedule:
- Day shift
- Evening shift
**Speak with the employer**
+91
+91-XXXXXXXXXX
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