Onboarding Officer-video Kyc-digital Banking Kotak

7 months ago


Thane District Maharashtra, India Kotak Mahindra Full time

**Job Role**:

- Video call customers to complete the Full KYC
- Verify the details submitted by the customer while opening the account and Documents submitted are matching
- Ensure VKYC is completed by the Right Party only
- Should maintain a good relationship with the customer throughout the KYC process.
- Cross-sell other banking products.
- Give complete and correct information on all the products pitched to the customer
- Take call backs in case the customer is busy and ensure the follow up is done on time
- Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
- Meet targets on conversion and Cross selling as defined from time to time.
- Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
- Adherence to Information Security norms & quality process norms.
- To be aware of and comply with any updates about the process
- Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance

**Job Requirements**:

- Graduate with decent English communication.
- Should be dedicated and display integrity.
- Willingness to learn with an attitude of continuous improvement.
- Willing to work in rotating shifts


  • Video Kyc Officer

    2 months ago


    Thane, India zecruiters jobconnect pvt Ltd Full time

    Description: - Will be required to do video KYC and service new to bank customers. - Explore business opportunities and faster resolution time with appropriate close looping. - Ability to effectively collaborate with internal and external teams/stake holders. **Skills**: - Excellent written and spoken communication. - Good understanding of...

  • Video Kyc Executive

    6 months ago


    Mumbai, Maharashtra, India IDfy Full time

    **We are the **match if you**: - Excellent communication skills - Strong attention to detail - Knowledge of KYC regulations - Comfortable with outbound calling and video conferencing - Problem-solving abilities - Customer service orientation - Time management skills **Here’s what your day would look like**: - Conduct video calls with customers to verify...

  • Video Kyc Executive

    3 months ago


    Mumbai, Maharashtra, India IDfy Full time

    **We are the **match if you**: - Excellent communication skills - Strong attention to detail - Knowledge of KYC regulations - Comfortable with outbound calling and video conferencing - Problem-solving abilities - Customer service orientation - Time management skills **Here’s what your day would look like**: - Conduct video calls with customers to verify...


  • Pune, Maharashtra, India DBS Bank Full time

    Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our...

  • Video Kyc Executive

    2 months ago


    Thane R.S., Thane, Maharashtra, India Zecruiters Full time

    * Will be required to do video KYC and service new to bank customers. - Explore business opportunities and faster resolution time with appropriate close looping. - Ability to effectively collaborate with internal and external teams/stake holders. **Job Type**: Permanent Pay: ₹300,000.00 - ₹350,000.00 per year Schedule: - Night shift - Rotational...


  • Mumbai, Maharashtra, India Kotak Mahindra Full time

    **Job Title**:Senior Manager / AVP (DigiBank Analytics)** **Location: Gurgaon / Mumbai** What we offer Our mission is simple - Building trust. Our customer's trust in us is not merely about the safety of their assets but also about how dependable our digital offerings are. That’s why, we at Kotak Group are dedicated to transforming banking by imbibing a...


  • Mumbai, Maharashtra, India Kotak Mahindra Full time

    **Job Title**:Senior Manager / AVP (DigiBank Analytics)** **Location: Gurgaon / Mumbai What we offer Our mission is simple - Building trust. Our customer's trust in us is not merely about the safety of their assets but also about how dependable our digital offerings are. That’s why, we at Kotak Group are dedicated to transforming banking by imbibing a...


  • Mumbai, Maharashtra, India Kotak Mahindra Full time

    **Zonal Manager - Corporate Salary - Job ID- Department- RL - Corporate Salary- Location- Delhi NCR- Number of Positions- 1- Reporting Relationships- National Head- Position Grade- M7 ‘Corporate Salary’ business vertical is a part of ‘Retail Liabilities’ division of the Consumer Bank segment. The Kotak Salary Account program provides a comprehensive...

  • Commercial Banking

    6 months ago


    Vihar Road, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Short Description** The WKO MO team operates in close partnership with Bankers, Operations, Credit, Legal and Compliance to provide efficient and timely on-boarding of new/existing client relationships to the JP Morgan infrastructure. *** **Job Summary** The WKO MO partner will be responsible for managing the Front Office relationship...

  • Video KYC

    3 months ago


    Thane, India Mints HR Solutions LLP Full time

    JobPurposeToCarry out Video CustomerIdentification Responsible forcarrying out Customer identification process through Video callsadhering to Know Your Customer ( KYC ) and AntiMoney Launderingstandards as per regulatoryguidelinesJobResponsibilities(JR):ActionableVideoCustomerIdentificationCarryout Customer identification process through...

  • Pcg Elite Rm

    7 months ago


    Mumbai, Maharashtra, India Kotak Securities Full time

    **KEY RESPONSIBILITIES AND ACCOUNTABILITIES** 1. Accountable for implementing an integrated plan which addresses wealth creation, wealth preservation and wealth enhancement for private clients achieved through an in-depth analysis of the client’s profile. 2. Showcase entire product suite of “Kotak Group” to existing clients and growing their assets...


  • Mumbai, Maharashtra, India Macquarie Group Limited Full time

    -Join our team for new and exciting global support function where you will have the opportunity to get direct exposure working with investment, fund management, compliance and risk professionals, in addition to external suppliers who provide KYC operations services. At Macquarie, our advantage is bringing together diverse people and empowering them to shape...


  • Mumbai, Maharashtra, India Kotak Mahindra Full time

    **Job Title**:Senior Manager / AVP (DigiBank Analytics)** **Location: Gurgaon / Mumbai What we offer Our mission is simple - Building trust. Our customer's trust in us is not merely about the safety of their assets but also about how dependable our digital offerings are. That’s why, we at Kotak Group are dedicated to transforming banking by imbibing a...


  • Thane, India Kotak Mahindra Full time

    At Kotak Mahindra Bank, customer experience is at the forefront of everything we do on Digital Platform. To help us build & run **_platform for Digital Applications _**, we are now looking for an experienced **Sr. **DevOps Engineer **. They will be responsible for deploying product updates, identifying production issues and implementing integrations that...

  • Video Kyc Verification

    3 months ago


    Mumbai, Maharashtra, India IDfy (Baldor Technologies Pvt Ltd) Full time

    **Exciting Opportunity: VKYC Verification Specialist at IDfy in Marol, Andheri** **Details**: - **Job Title**: Executive Business Delivery - **Job Role**: VKYC Verification Specialist - **Location**: Marol, Andheri (Work from Office) - **Working Days**: 6 days a week (Mon-Sat) | Sun Off - **Shifts**: General Shift (10:00 AM-7:00 PM) | ( 9 Hours shift) -...

  • Video Kyc Verification

    4 months ago


    Mumbai, Maharashtra, India IDfy (Baldor Technologies Pvt Ltd) Full time

    **Exciting Opportunity: VKYC Verification Specialist at IDfy in Marol, Andheri** **Details**: - **Job Title**: Executive Business Delivery - **Job Role**: VKYC Verification Specialist - **Location**: Marol, Andheri (Work from Office) - **Working Days**: 6 days a week (Mon-Sat) | Sun Off - **Shifts**: General Shift (10:00 AM-7:00 PM) | ( 9 Hours shift) -...


  • Mumbai, Maharashtra, India Kotak Mahindra Full time

    Grade: M2/M3/M4/M5 Job Role - Leading the Retail Liabilities Skill for the Nodal Desk within Consumer Bank through a dedicated team of Senior Officers - As a Supervisor, leading the last frontier of the service recovery for consumer service issues received as escalations from the Nodal Office, MD & Kotak Leadership Team’s Office - Driving the culture of...


  • Mumbai, Maharashtra, India Kotak Mahindra Full time

    Grade: M3/M4 Job Role - Leading the Retail Liabilities Skill for the Nodal Desk within Consumer Bank through a dedicated team of Senior Officers - As a Supervisor, leading the last frontier of the service recovery for consumer service issues received as escalations from the Nodal Office, MD & Kotak Leadership Team’s Office - Driving the culture of service...

  • Avp Onboarding Qc

    7 months ago


    Pune, Maharashtra, India Barclays Full time

    Job Title: AVP Onboarding QC Location: Pune About Barclays Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of...

  • Video Kyc

    6 months ago


    Andheri East, Mumbai, Maharashtra, India Niyara Workforce Solutions Private Limited Full time

    Conduct video KYC verification processes for new customers in accordance with regulatory requirements and internal policies. - Verifying customer identities and maintaining compliance with regulatory standards. - Effective communication, teamwork, attention to detail, analytical. Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: - Day shift Work...