Customer Support Officer

2 weeks ago


Thane, India PPFAS Mutual Fund Full time

PPFAS Asset Management (PPFAS AMC) has been promoted by Parag Parikh Financial Advisory Services Pvt. Ltd. (PPFAS Ltd.), a boutique investment advisory firm incorporated in 1992. PPFAS Ltd. is also amongst India's earliest SEBI Registered Portfolio Management Service (PMS) providers..
- Handling Customer Queries via different channels.
- Accepting Transactions at Front office using TSM Machine.
- Reporting and processing of inflow and outflow of funds.
- Coordination with Branches, KYC Team & RTA.
- Keep track of day-to-day mails received and reply to them within TAT.
- Monitoring escalations and complaints and resolving them while ensuring the adherence to compliance guidelines.

**Qualification & Experience**
- Experience Required: 3 + Years of relevant experience in the Mutual Fund Industry.
- Graduate/ Should be NISM Certified.
- Should have good communication skills.

**Job Location**: Thane, Mumbai, Vadodara

**CTC Bracket**: As per market standards

Interested? Please click here to fill out the form.


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