Customer Support Associate
7 months ago
**Greeting of the day **
Please Find below the **JD **FYR.
The process is pure **customer support** and **24*7 shift** + **5 days** working with **2 rotation off**.
**Profile** - Customer support
**Process** : Falcon ( VFQ )
**Qualification**:
- Graduate if Fresher/ HSC only for Experience
**Experience**:
- Fresher - 6 months Experience into Customer Service Mandatory
**Shift Timing** : 24*7 (Rotational)
**Working Days** : 5
**Week Offs** : 2 Rotational
Excellent Communication mandatory ( International Voice Selects Only)
**Note** - Work from office
**Job Role**
- Solving the queries of the Customer related to Postpaid / Prepaid Customers.
**Regards**
Manisha
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹12,000.00 - ₹29,040.19 per month
Schedule:
- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotational shift
Supplemental pay types:
- Performance bonus
Ability to Relocate:
- Thane, Maharashtra: Relocate before starting work (required)
Work Location: In person
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