Global Customer Support

* This is a full-time on-site role for a Global Customer Support. - Address customer concerns, resolve problems, and ensure customer satisfaction. - Handle customer complaints professionally and escalate issues when necessary. - Communicate effectively with customers, colleagues, and other departments within the organization. - Exhibit strong written and...

**Global Customer Support**: **EXPERIENCE REQUIRED**: 1-3 Years **NUMBER OF POSITIONS**: 23 **DEPARTMENT**: OPERATIONS **REPORTS TO**:Team Leader - Operations **LOCATION**:Gurugram **ESSENTIAL DUTIES AND RESPONSIBILITIES**: **—** - This is a full-time on-site role for a Global Customer Support located in Vadodara.**—**—** - Address customer...

**Hiring for Outbound process** Minimum qualification - Graduation Minimum experience - 0-1yr 6 days working ( Rotational week off) 9 hrs ( Rotational shift) Salary - 1.8lpa to 2.8lpa Job Location - Sector 18, Gurgaon **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Paid sick time - Provident...

**Hiring for Voice Process** Minimum qualification - Graduate Minimum experience - 0-1yr 6 days working ( Rotational week off) 9 hrs ( Rotational shift) Salary - 1.8lpa to 3.5lpa Job Location - Sector 18, Gurgaon **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹12,000.00 - ₹30,000.00 per month **Benefits**: - Paid sick time - Paid time...

**Position Title**: Customer Service Chat Process Executive **Location**: Sector 49, Gurgaon **Job Type**: Full time, Permanent **Job Summary**: **Key Responsibilities**: - **Customer Support**: Handle customer queries via chat, offering real-time assistance and solutions to problems related to products, services, or account management. - **Issue...

**WE ARE HIRING** **CUSTOMER SUPPORT ASSOCIATE ( US )** **Shift timing** - US Shift (Night Shift) **Experience** - Freshers to 3 years of work experience. **Budget** - 3 to 4.5 LPA **Perks & Benefits** - Group Medical Insurance, both side cab and night meal. **Skills** - Excellent written and verbal communication. (FLUENT IN...

Experience - Fresher or any experience - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer - Listen attentively to customer needs and concerns; demonstrate...

**Role Title: International customer support** **Reports To**: Team Leader **WHAT YOU WILL DO** **WHAT YOU WILL BE RESPONSIBLE FOR** Put customer needs first, be energetic and provide first call resolution (FCR) to all the customers. Be a first point of contact to handle and resolve customer enquiries with accurate information. Evaluate problems of the...

**Job Title**: Customer Support (Voice) - **Dutch Language (B2 Certified)** **Location**: Gurgaon, Haryana **Work Details**: - **Working Days**: 5 days per week - **Shift Timing**: Rotational shifts **Compensation**: - Competitive salary up to **9.5 LPA** **Proficiency in Dutch with a B2 level certification.** **Key Responsibilities**: - Provide...

To resolve the queries / concerns being raised by the customer promptly and accurately in line with the agreed SLAs. The work will be allocated in the queue in the form of Voice work wherein an individual will be responsible to resolve the concerns / queries raised or need to provide accurate information to the customer. **Key Responsibilities** - To take...

Profile - Customer Support Executive Qualification - 12th completed Fresher & Experienced both can apply. Must have Good communication skills in English & Hindi Male & female both can apply. Salary - 17k to 25k Location - Udyog vihar, Gurgaon. Shift - Rotational, Day shift Interview Mode - Virtual Pay: ₹17,000.00 - ₹25,000.00 per...

**Profile - Customer Support** **Minimum Qualification - Graduation** **Freshers from Elite colleges will be preferred.** **Experienced - Must have work experience wth big Bpo Companies.** **Must have Good communication skills.** **Have good command on Grammer.** **Shift - Rotational ( Cab Facility)** **Working Days - 5 days WFO, 1 Day WFH** **Job Types**:...

**About the Role**: **Grade Level (for internal use)**: 07 S&P Global Market Intelligence **The Team**: S&P Global's Solutions Product Support in the Asia-Pacific (APAC) region is to provide technical support to clients using S&P Global's Enterprise Solutions, specifically focusing on cross-product support for the Enterprise Data Management (EDM)...

**About the Role**: OSTTRA India **The Role**: Customer Success Representative This role will focus on the overall post-sales relationship with our strategic and new customers, which will include growing adoption, customer education, and identifying improvement opportunities while maintaining high levels of satisfaction. **The Impact**: OSTTRA plays a...

**About the Role**: **Grade Level (for internal use)**: 05 **Role**: Apprentice, Client Services **Experience**: Fresher **Tenure**: 11 months **Schedule**: APAC/EMEA Shift (Monday to Friday) **The Team**: As a member of the Client Services team, you'll be an integral part of our team dedicated to supporting clients using our S&P Capital IQ and Capital IQ...

Wellversed is looking for a Customer Support Associate, to assist our customers in solving technical problems when using our products and services. **Responsibilities** Resolving customer queries, complaints or requests on daily basis Able to build productive relationships and communicate daily with customers in a professional manner Actively attend...

**About the Role**: **Grade Level (for internal use)**: 07 **About the Role**: **The Team**: ClearPar is the first fully operational provider of par and distressed loan closing and recordkeeping services for the syndicated loan market. Through a unique combination of experienced personnel and electronic processing, hardware, and software, ClearPar has built...

As a Customer Support Representative, you will be the first point of contact for our customers, providing assistance, resolving inquiries, and ensuring a positive experience with our products or services. Your primary goal will be to address customer concerns promptly and effectively while upholding our company's standards of customer service...

**About the Role**: **Grade Level (for internal use)**: 07 **The Team**: The Client Operations team is responsible for providing client support on our business intelligence tool by holding investigative conversations & driving product usage and revenue. Being present in the US, Philippines & Pakistan makes it a truly global team. As a member of the Client...

**About the Role**: **Grade Level (for internal use)**: 07 **Work Shift**: This is a Night shift position. You should be flexible to work on any other shift depending on the business need. **The Team**: The Client Operations team is responsible for providing client support on our business intelligence tool by holding investigative conversations & driving...