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Customer Support

1 month ago

Gurugram Haryana, India Siemens Full time

**Job Title**: Customer Support (Voice) - **Dutch Language (B2 Certified)**

**Location**: Gurgaon, Haryana

**Work Details**:

- **Working Days**: 5 days per week
- **Shift Timing**: Rotational shifts

**Compensation**:

- Competitive salary up to **9.5 LPA**

**Proficiency in Dutch with a B2 level certification.**

**Key Responsibilities**:

- Provide exceptional customer support through voice communication for international clients.
- Address and resolve customer inquiries and issues effectively and efficiently.
- Ensure high-quality service delivery and maintain customer satisfaction.
- Work collaboratively with team members to meet service level agreements and performance targets.
- Adapt to rotational shifts to support global operations.

**Requirements**:

- Proficiency in Dutch with a **B2 level certification**.
- Minimum of **1 year of experience** in an international process (customer support/voice process preferred).
- Excellent communication and interpersonal skills.
- Ability to work in rotational shifts.

Pay: ₹900,000.00 - ₹950,000.00 per year

Schedule:

- Rotational shift

Application Question(s):

- Are you holding the Proficiency in Dutch with a B2 level certification.?
- Are you comfortable with customer support(voice process)?
- Are you comfortable with Gurgaon, Haryana?

**Experience**:

- total work: 1 year (required)

Work Location: In person