Loan Department
3 weeks ago
Designation: - Partner Success Manager-(PSM)
Location: Bangalore - HSR Layout
Experience: Min 1 Yrs
**Responsibilities**:
- Responsible for collecting KYC documents from Partners/Customers and updating loan account status records.
- Responsible for verification of the documents received form the Partners/Customers.
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Take accountability to learn and understand about the company products inside and out.
- Keeping records of customer interactions, transactions, comments, and complaints.
**Requirements**:
- Effective communication, Interpersonal skills and confident speaking skills.
- Must be able to effectively communicate and deal with partners/customers.
- Comfortable with multitask, prioritization and time management.
- Comfortable working with targets.
- Adhering to regulatory requirements.
Qualifications/Eligibility:
- Experience working with telephonic document collection team with minimum of one year in financial services or loan operations
- Knowing Multiple languages will be a added advantage - Hindi, English, Telugu, Tamil, Kannada, etc
- Experience with loans systems & CRM such as leads square, Freshdesk, Livechat Etc
**Salary**: ₹3.50 - ₹3.90 per year
Schedule:
- Morning shift
Application Question(s):
**Experience**:
- total work: 1 year (preferred)
**Salary**: ₹3.00 - ₹3.50 per year
Schedule:
- Morning shift
Application Question(s):
**Speak with the employer**
+91-XXXXXXXXXX
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