Facilities Executive

2 weeks ago


Mumbai, India JLL Full time

JLL supports the Whole You, personally and professionally.

Facilities Executive
Work Dynamics

**What this job involves**:
Prioritising the facilities’ needs
Working with both the facilities manager and the assistant facilities manager, you’ll oversee the property’s day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, you’ll strive for continuous improvement in the process
Tracking of Facility Operating Expenses
Processing of all invoices for payment
Tracking, verifying and filing all JLL and Facility related invoices
Client billing / invoicing and follow up payments by clients.
Monitoring of Housekeeping related activities
Vendor management
Arrangement of all consumables and supplies for Client / VIP visits
Interfacing with the pest control for carrying out the pest control activities at the facility.
Preparing the Daily/Weekly and Monthly reports
Taking facility rounds and find out snags and logging complaint with the Help Desk. Follow up and close the complaint logged.
Effectively manage Facility team to ensure an on time deliverable system.
Ensure the Housekeeping Team is managed efficiently according to the established concept statements and adhere to company’s Policies and Procedures
Ensure the level of service standards and cleanliness of the property, particularly the Gym Room, Canteen and Conference Area, meet the set standard of the company
Work closely with Help Desk, Reception, Facilities and Amenities and Property Operation Teams
Ensure that all Housekeeping OS&E and FF&E items are properly inventoried and monitored.
Recruit, select and develop Housekeeping employees / vendors to work following the operational, financial, administrative philosophies willing to become multi skilled and perform multi tasks.
Effectively manage Facility team to ensure an on time deliverable system.
Routinely Inspect all services to ensure performance measures are being maintained
Provide assistance to AFM/FM in all administrative functions and Facility services and any other administrative functions deemed by Client
Ownership of the Day to day administration, including reports generation of the stocks tracker.
Muster all the housekeeping staff of the shift before deployment and communicate the priorities of the day
Inspect the turn out and attendance of the staff and sign the shift register
Meet the housekeeping in charge during the shift to discuss and communicate priorities for the shift and address complaints
Ensure that the food vendor are maintaining highest standards of hygiene in the services area
Oversee the pantry equipment and reprographic equipment operations during the shift and identify issues and take necessary actions
Communicate to the FM all incidents issues and pending problems
Take rounds of the facility regularly to identify issues in and initiate immediate rectification actions

Performance objectives
To provide accounting support to the Facility Management team assigned.
To provide administrative support to FM for site teams
To provide comprehensive management of services covering all facility services to the client with the focus of continuous improvement
To achieve financial and other targets given by AFM/Facility Manger.
Achievement of the service level agreements.
Key skills
Reports on time
Accurate billing and invoicing
Zero stock out situations
Maintain high standards of Housekeeping of the Facility. Knowledge of Occupational Safety requirements
Strong PC literacy and proven ability to manage daily activities using various systems.
Demonstrated experience with continuous improvement initiatives highly desirable
Demonstrated experience with client reporting and preparation of reports required.
Ability to work under pressure and multitask

Employee specification
Graduation and fluent in communication
More than three years’ experience in relevant field

Strong knowledge of property operations

Solid background in team management
Are you an adept leader with a proven track record in managing a team? Are you capable of effectively rolling out improvement plans? Do you possess superior communications and reporting skills? If these soft skills are your areas of expertise, then we are more than thrilled to have you aboard.

**What we can do for you**:
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have o


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