Customer Relationship Officer
3 weeks ago
**Responsibility -**
Ø -Greet and direct customers
Ø -Provide accurate information (e.g. product features, pricing and after-sales services)
Ø - Answer customers’ questions about specific products/services
Ø - Conduct price and feature comparisons to facilitate purchasing
Ø - Cross-sell products
Ø - Stay up-to-date with new products/services
**Project Description: (Project on which the new hire will work)**:
Ø - Proven work experience as a Retail Sales Representative or Sales Associate or similar role
Ø - Understanding of the retail sales process
Ø - Familiarity with consumer behavior principles
Ø - Knowledge of inventory stocking procedures
Ø - Basic math skills
Ø - Track record of achieving sales quotas
Ø - Excellent communication skills, capable of building trusting relationships
Ø - Ability to perform in fast-paced environments
Ø - Flexibility to work various shifts
Schedule:
- Day shift
Ability to commute/relocate:
- Borivali, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
**Speak with the employer**
+91-XXXXXXXXXX
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