Guest Relation Executive

2 weeks ago


Pune Maharashtra, India CP HR Services Pvt.Ltd Full time

**Position**:

- Guest Relation Executive ( females preferred)

**Location**:

- Boat Club Road, Pune

**Experience**:

- 1 yrs to 3 yrs

(from real estate background)

**Salary** - 20-22 k pm
- Review arrival lists to welcome guests
- Attend to special guests and answer their inquiries
- Help prepare welcome folders with collateral
- Provide information about amenities, area and venues and promote services
- Anticipate guest needs and build rapport with customers
- Offer assistance with certain tasks
- Address customer complaints and escalate when needed
- Record information in the logbook daily
- Ensure compliance with health and quality standards
- **Requirements and skills**:

- Proven experience as a Guest Relations Officer/ Executive
- Familiarity with hospitality industry standards
- Proficiency in English; knowledge of additional languages is a plus
- Computer literacy
- A customer-oriented and professional attitude
- An outgoing personality
- Outstanding communication abilities
- Excellent organizational and time-management skills
- Diploma or BSc/BA in Hospitality Management is p

Pay: ₹20,000.00 - ₹22,000.00 per month

Schedule:

- Day shift

**Experience**:

- Guest relations: 1 year (required)

Work Location: In person

**Speak with the employer**
+91 9042515253



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