Customer Support Executive

3 weeks ago


Nariman Point Mumbai Maharashtra, India The Indian Express Private Limited Full time

**Responsibilities**:

- Troubleshoot subscription issues and ensure timely delivery of the newspaper.
- Assist with online account management and answer questions about digital access.
- Maintain a positive and helpful attitude, fostering strong customer relationships.

**Qualifications**:

- Excellent communication and interpersonal skills.
- Ability to multi-task and prioritize in a fast-paced environment.
- Strong computer literacy and proficiency in relevant software.
- A passion for news and providing exceptional customer service.

**Salary**: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Monday to Friday
- Morning shift
- Weekend availability

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- Marathi (preferred)

Work Location: In person



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