Customer Care Executive

3 months ago


Varachha Surat Gujarat, India SURAT MOTORCARS LLP (SURAT KIA) Full time

**Customer Service**:

- Greet customers warmly and ascertain their needs.
- Provide detailed information on vehicle features, pricing, and promotions.
- Assist customers with test drive arrangements and vehicle selection.
- Address and resolve customer complaints or concerns promptly and professionally.
- **Sales Support**:

- Support sales staff in tracking customer interactions and follow-ups.
- Maintain up-to-date knowledge of current inventory and special offers.
- Facilitate the sales process by scheduling appointments and managing customer documentation.
- **Administrative Duties**:

- Manage customer records and ensure accurate data entry.
- Process and track customer feedback and survey responses.
- **Customer Experience Management**:

- Ensure a welcoming and organized showroom environment.
- Provide post-purchase support, including assisting with vehicle delivery and orientation.
- Implement customer retention strategies and follow-up activities.
- **Collaboration**:

- Work closely with the service department to coordinate service appointments and repairs.
- Collaborate with marketing to communicate promotional activities and events.
- Assist in organizing showroom events and customer appreciation activities.

**Benefits**:

- Internet reimbursement
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9870055720



  • Ahmedabad, Gujarat, India Mike Sierra Health care Pvt Ltd Full time

    **We have an urgent opening for Customer care Executive** **Post** : Customer care Executive **Location**: Ahmedabad **Salary**: Up to 30k per month **Experience**: - 1 to 10 Years **Notice Period** : Immediate Joiner First Preferred **Shift**: Night Shift(US Shift) **Note**: Must be have English Communication **Salary**: ₹15,000.00 - ₹30,000.00...


  • Ahmedabad, Gujarat, India Mike Sierra Health care Pvt Ltd Full time

    **We have an urgent opening for Customer Care Executive** **Post** **:Customer Care Executive** **Location**: Ahmedabad **Salary**: Up to 32k per month **Experience**: - 1 to 10 Years **Shift**: Night Shift (US Shift) **Notice Period** : Immediate Joiner First Preferred **Note**: Must be have English Communication **Job Types**: Full-time,...


  • Ahmedabad, Gujarat, India Mike Sierra Health care Pvt Ltd Full time

    **We have an urgent opening for Customer Care Executive** **Post** **:Customer Care Executive** **Location**: Ahmedabad **Salary**: Up to 32k per month **Experience**: - 1 to 10 Years **Shift**: Night Shift (US Shift) **Notice Period** : Immediate Joiner First Preferred **Note**: Must be have English Communication **Job Types**: Full-time,...


  • Surat, Gujarat, India Redjinni Industries Pvt Ltd Full time

    **Job Title**: Customer Care Executive **Company Name **:InfinityBrains **Job Type **:Full-Time **Location **:Surat( On-Site ) **Key Responsibilities**: - **Issue Resolution**: Investigate and resolve customer complaints, concerns, or problems with products and services. - **Product Knowledge**: Investigate and resolve customer complaints, concerns, or...


  • Surat, Gujarat, India Redjinni Industries Pvt Ltd Full time

    **Job Title**: Customer Care Executive **Company Name **:InfinityBrains **Job Type **:Full-Time **Location **:Surat( On-Site ) **Key Responsibilities**: - **Issue Resolution**: Investigate and resolve customer complaints, concerns, or problems with products and services. - **Product Knowledge**: Investigate and resolve customer complaints, concerns, or...


  • Surat, Gujarat, India Infinitybrains Full time

    **Job Title**: Customer Care Executive(Only for Female) **Company Name **:InfinityBrains **Job Type **:Full-Time **Location **:Surat( On-Site ) **Key Responsibilities**: - **Issue Resolution**: Investigate and resolve customer complaints, concerns, or problems with products and services. - **Product Knowledge**: Investigate and resolve customer...


  • Surat, Gujarat, India Infinitybrains Full time

    **Job Title**: Customer Care Executive(Only for Female) **Company Name **:InfinityBrains **Job Type **:Full-Time **Location **:Surat( On-Site ) **Key Responsibilities**: - **Issue Resolution**: Investigate and resolve customer complaints, concerns, or problems with products and services. - **Product Knowledge**: Investigate and resolve customer...


  • Surat, Gujarat, India Redjinni Industries Pvt Ltd Full time

    **Job Title**: Customer Care Executive **Company Name **:InfinityBrains **Job Type **:Full-Time **Location **:Surat( On-Site ) **Key Responsibilities**: - **Issue Resolution**: Investigate and resolve customer complaints, concerns, or problems with products and services. - **Product Knowledge**: Investigate and resolve customer complaints, concerns, or...


  • Surat, Gujarat, India Arete fashion Full time

    We’re looking for a dedicated Customer Care Representative to be the voice and heart of Cocoon Care. This role is much more than just responding to messages - it’s about representing the company, ensuring every customer interaction reflects the brand’s values, and delivering a seamless, delightful experience. You’ll be the bridge between our...


  • Surat, Gujarat, India SADARIYA INTERNATIONAL Full time

    **Job Brief** A Customer Care Executive, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. **Roles and Responsibilities**: - Manage large amounts of incoming phone calls. - Identify and assess customers’ needs to achieve...


  • Surat, Gujarat, India we are hiring Full time

    A Customer Service Executive (CSE) plays a crucial role in ensuring customer satisfaction and maintainingpositive relationships between a company and its clients. Let me provide you with a detailed description of theresponsibilities and tasks associated with this role: 1. Answering Phone Calls : As a CSE, you’ll handle incoming phone calls from...


  • Surat, India Growder Technovations Private Limited Full time

    Role: Customer Care Executive (2-5 Yrs Exp) Job Location : Surat **Customer Care Executive Responsibilities**: - Offer a best customer support or customer care. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service...


  • Varachha, Surat, Gujarat, India SURAT MOTORCARS LLP (SURAT KIA) Full time

    Greet customers warmly as they enter the showroom and offer assistance as needed. - Engage customers to understand their needs and preferences, providing product information and recommending suitable vehicles and services. - Assist customers in setting up test drives and coordinate with sales representatives for further assistance. - Handle customer queries,...


  • Varachha, Surat, Gujarat, India Ayaani Diamonds and Jewellery pvt. ltd Full time

    **Key Responsibilities**: - **Resolve Customer Issues**: Investigate and troubleshoot customer problems or complaints, providing timely and effective solutions while adhering to company policies and procedures. - **Provide Product Support**: Offer guidance and assistance to customers on product usage, features, and troubleshooting techniques to enhance...


  • Varachha, Surat, Gujarat, India SURAT MOTORCARS LLP (SURAT KIA) Full time

    Assist customers with their concerns regarding vehicle purchases, after-sales services, warranties, and general automotive queries. - Handle complaints effectively by identifying the problem, troubleshooting, and providing a satisfactory solution. - Schedule and coordinate service appointments for customers, ensuring mínimal waiting time. - Liaise with the...


  • Mota Varachha, Surat, Gujarat, India Style Feathers Full time

    **Position**: CRM Executive - Female only **Location**: Mota Varachha **Type**: Full-Time **Key Responsibilities**: - **Social Media Management**: Handle customer inquiries on WhatsApp, Facebook, and Instagram. - **Customer Relations**: Respond promptly to customer queries and resolve issues. - **Data Management**: Update customer interactions in the CRM...


  • Piplod, Surat, Gujarat, India BLUE MOUNTAIN RESORT AND HOSPITALITY LLP Full time

    conducting customer satisfaction surveys to understand what areas of the company's services need improvements. - dealing with customer issues and churning out an easy-to-follow solution. - establishing a positive rapport with all clients and customers in person or via phone. - forming reports based on customer satisfaction statistics and helping their team...


  • Surat, India Nisvan HR Solution Pvt Ltd Full time

    We have urgent hiring for Customer care executive for our corporate office in Surat Location. **Its not for BPO KPO** - Handling inbound calls & outbound calls - Understand customer need - Solve customers’ query over the phone **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Surat, Gujarat:...


  • Piplod, Surat, Gujarat, India Jainam Broking Limited Full time

    Job Title: Executive of Customer Care Dept. Job Overview Key Responsibilities 1. Client Acquisition - Identify and target potential to satisfied customer queries-Conduct to understand customer needs and trends. - Understand clients' query and problems. 2. Product Knowledge - Stay updated on the latest product and industry regulations. - Clearly...


  • Piplod, Surat, Gujarat, India Jainam Broking Limited Full time

    Job Title: Executive of Customer Care Dept. Job Overview Key Responsibilities 1. Client Acquisition - Identify and target potential to satisfied customer queries-Conduct to understand customer needs and trends. - Understand clients' query and problems. 2. Product Knowledge - Stay updated on the latest product and industry regulations. - Clearly...