Chat Support Executive
7 days ago
**TECH MAHINDRA IS HIRING FOR INTERNATIONAL CHAT PROCESS ( US PROCESS)**
We are seeking an energetic and customer-oriented _International Customer Service Associate_ to join in NOIDA.
**Key Responsibilities**
- **Customer Interaction**: Respond to customer queries and concerns through Chat professionally and in a timely manner.
- **Issue Resolution**: Troubleshoot customer issues effectively, providing accurate solutions and escalating when necessary.
- **Adaptability**: Remain flexible to shift changes and handle peak periods with high efficiency.
**Requirements**:
- **Education**: UG/ Graduates /PG ( Any Stream)
- **Experience**: 1-5 years in customer service, preferably handling international clients (Chats)
- **Skills**:
- Excellent English communication skills, both written and verbal.
- Strong problem-solving skills with a customer-first mindset.
- Ability to handle multiple tasks and manage time effectively.
- **Availability**: Willingness to work night shifts or rotational shifts
**Perks and Benefits**
- Health insurance and wellness programs
- An inclusive, collaborative work environment
**or please WhatsApp me your resume at 9871069624**
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹350,000.00 - ₹525,000.00 per year
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Night shift
- US shift
Regards,
Karishma
Pay: ₹25,000.00 - ₹35,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Rotational shift
Supplemental Pay:
- Performance bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
Expected Start Date: 27/11/2024
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