Chat Support Executive
2 months ago
We are currently seeking a Chat Support Executive to join our team and assist our client in providing customer service through online chat support. As a Chat Support Executive, you will be responsible for addressing customer queries, resolving issues, and ensuring customer satisfaction through live chat.
**Key Responsibilities**:
- Provide prompt, courteous, and efficient live chat support to customers, addressing their queries, concerns, and issues effectively.
- Assist our customers by understanding their products/services and providing accurate information to them.
- Resolve customer issues in a timely manner, escalating complex problems to higher authorities when necessary.
- Empathize with customers and provide excellent customer service.
**Requirements**:
- Minimum high school diploma or equivalent.
- 2+ years of Chat Support experience is a must.
- Excellent written and verbal communication skills in English are compulsory.
- Comfortable using live chat support software and multitasking between multiple chat windows.
- Previous experience in web chat support for foreign clients would be a plus.
- Strong problem-solving skills with the ability to think on your feet and find solutions quickly.
- Willingness to adapt to new processes, tools, and client requirements.
Working days: Monday to Saturday.
Pay: Up to ₹380,000.00 per year
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Rotational shift
Ability to commute/relocate:
- Noida Sector 62, Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- Chat Support: 2 years (preferred)
**Language**:
- English (preferred)
Shift availability:
- Night Shift (preferred)
- Day Shift (preferred)
Work Location: In person
**Speak with the employer**
+91 9654470633
Expected Start Date: 17/09/2024
-
Chat Support Executive
2 months ago
Noida Sector 62, Noida, Uttar Pradesh, India Digininja Private Limited Full timeWe are currently seeking a Chat Support Executive to join our team and assist our client in providing customer service through online chat support. As a Chat Support Executive, you will be responsible for addressing customer queries, resolving issues, and ensuring customer satisfaction through live chat. **Key Responsibilities**: - Provide prompt,...
-
Chat Support Executive
4 weeks ago
Noida Sector 62, Noida, Uttar Pradesh, India Digininja Private Limited Full timeWe are currently seeking a Chat Support Executive to join our team and assist our client in providing customer service through online chat support. As a Chat Support Executive, you will be responsible for addressing customer queries, resolving issues, and ensuring customer satisfaction through live chat. **Key Responsibilities**: - Provide prompt,...
-
Chat Support Executive
2 months ago
Noida, Uttar Pradesh, India Digininja Private Limited Full timeWe are currently seeking a Chat Support Executive to join our team and assist our client in providing customer service through online chat support. As a Chat Support Executive, you will be responsible for addressing customer queries through, resolving issues, and ensuring customer satisfaction through live chat. **Key Responsibilities**: - Provide prompt,...
-
Chat Support Executive
5 months ago
Noida, Uttar Pradesh, India TheraYog Full timeDesignation: Chat Support Executive Location: Noida **The key expectations of the role**: - Respond promptly to customer inquiries via chat, providing accurate information and assistance related to our products and services. - Address customer concerns, resolve issues, and provide guidance on product usage and benefits professionally and courteously. -...
-
Chat Support Executive
5 months ago
Noida, Uttar Pradesh, India TheraYog Full timeDesignation: Chat Support Executive Location: Noida **The key expectations of the role**: - Respond promptly to customer inquiries via chat, providing accurate information and assistance related to our products and services. - Address customer concerns, resolve issues, and provide guidance on product usage and benefits professionally and courteously. -...
-
Chat Support Executive
5 months ago
Noida, Uttar Pradesh, India cocentrus Full timeHi We are Hiring, for **Chat Support (International Process)** For MNC In **Noida** Location please find the job responsibility as below: **Job Profile**: Chat Support (International Process) **Experience**: 2+years Specialist **Shift Timing** :Rotational Shifts **Budget ** : upto 5.25Lac - Should have good level of Oral comprehension, Reading ability and...
-
Chat Support Executive
5 months ago
Noida, Uttar Pradesh, India Career Creed HR Services Pvt Ltd Full time**Job DescriptionDescription**: - Answering customer queries. - Fixing customer problems. - Proactive engagement. - A chat support agent **connects with customers through instant messaging on a business's website or mobile app**. The online chat representative may provide technical support, resolve customer service inquiries, or offer additional forms of...
-
Chat Support Executive
5 months ago
Noida, India Digininja Private Limited Full timeWe are currently seeking a Chat Support Executive to join our team and assist our client in providing customer service through online chat support. As a Chat Support Executive, you will be responsible for addressing customer queries through, resolving issues, and ensuring customer satisfaction through live chat. **Key Responsibilities**: - Provide prompt,...
-
Chat Support Executive
5 months ago
Noida, India Periplus Consulting Services Full timeWe are seeking a dedicated and customer-focused Chat Support Executive to join our team. The Chat Support Executive will be responsible for providing prompt and efficient support to our customers via live chat, addressing their inquiries, resolving issues, and ensuring a positive customer experience. **Responsibilities**: Customer Engagement: Interact with...
-
Chat Support Executive
5 months ago
Noida, Uttar Pradesh, India Career Creed HR Services Pvt Ltd Full timeAnswering customer queries. - Fixing customer problems. - Proactive engagement. - A chat support agent **connects with customers through instant messaging on a business's website or mobile app**. The online chat representative may provide technical support, resolve customer service inquiries, or offer additional forms of real-time problem-solving. -...
-
Chat Support Executive
5 months ago
Noida, Uttar Pradesh, India Delhi Placement Services Full timeQualification: 12th Location: Noida sec-62 Tata 1 MG lab chat Chat process Excellent comms Grad and undergrad both can apply 15 inhand - Fresher 16 inhand - Experienced 70 to 80% fluency in English is required **Job Types**: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹16,000.00 per month **Benefits**: - Health insurance - Leave...
-
Chat Support Executive
4 weeks ago
Noida, Uttar Pradesh, India Hamari Awaaz Charitable Trust Full timeCustomer service: Responding to customer inquiries, addressing concerns, and troubleshooting issues - Documentation: Recording customer interactions and resolutions - Upselling: Cross-selling and upselling company products and services - Performance: Meeting performance metrics such as response time and customer satisfaction - Training: Keeping up with...
-
Chat Support Executive
2 months ago
Lucknow, Uttar Pradesh, India IDEAL PLACEMENT Full timeProfile - **Chat Support Executive (Work From Office )** Location - **Hazratganj, Lucknow** Qualification - **12th/ Graduate** Salary - **11,500 - 15,500/pm** Experience - **Fresher & Experience both can apply** **Job Description: - ** - **Fluent English Communication.**: - A chat Support Executive, also known as a chat support agent. - Customer...
-
Chat Support Executive
1 month ago
Noida, Uttar Pradesh, India 10x Growth Accelerator Full timePosition Type: Full-Time, Work From Office **Salary**: Freshers: ₹25,000 CTC (In-hand: ₹20,000) Roles and Responsibilities: - Handle customer inquiries and issues through both voice and chat support. - Provide exceptional customer service to ensure satisfaction and resolve concerns. - Communicate effectively in English and Hindi, maintaining a...
-
Chat Support Executive
5 months ago
Noida, India MoSahay Associate Full timeChat support Executive - Good Communication skills(Versant-6), Customer Service Approach along with all educational and employment documents. - Permanent Work from office. - Training : 10-15 Days - Rotational week off/ Rotational Shift/ 6 days Working **Salary**: ₹20,500.00 - ₹24,000.00 per month Schedule: - Rotational shift Ability to...
-
Chat Support Executive
17 hours ago
Lucknow, Uttar Pradesh, India IDEAL PLACEMENT Full timeProfile - **Customer Support Associate ( WFO )** Location - **Hazratganj, Lucknow** Qualification - **12th/ Graduation** Salary - **13,000 - 15,500/pm** Experience - **Fresher & Experience both can apply** **Job Description: - ** - **Documenting customer interactions - **Chat support agents should document customer questions, problems, solutions, and...
-
Chat Support Executive
4 months ago
Noida, India Infidea Full timeInfidea is currently hiring for the position of Chat Support Executive if you have a passion for customer service and possess excellent communication skills, this could be the perfect opportunity for you! Location: Noida **2Months Work from office, then permanent Work From Home** **Wi-Fi & System is Mandatory** Work From Office 6 Days Working **Rotational...
-
Chat Support Executive
5 months ago
Noida, India Vighnaharta Screening Pvt. Ltd. Full timeWe are bulk hiring for the chat support associate Role : Chat Support Salary : 13-15k Shift : Rotational 24*7 Education : 12th & above Location : Sector 3 Noida Sex: Male & Female Good Communication and fluent English Contact Person Pallavi Hr 9355442739 **Job Types**: Full-time, Fresher **Salary**: ₹13,000.00 - ₹15,000.00 per...
-
Chat Support Executive
5 months ago
Lucknow, Uttar Pradesh, India IDEAL PLACEMENT Full timeFull Time Profile**:Customer Support Executive ( Blended Profile )** Location - **Hazratganj, Lucknow** Qualification - **12th/ Graduate** Salary - **12,000 - 15,000/( In hand )** Experience - **Fresher & Experience both apply** - **70% Chat & 30% Calling**: - Log in hours: 8 hours login and 1 hour break Shift timings. - Rotational shift ( 6 days...
-
Chat Support Executive
5 months ago
Noida, Uttar Pradesh, India IBA Infotech Inc. Full time**Roles & Responsibility** - Must be fluent with English communication - Identifying customer needs and helping customers use specific features - Analyzing and reporting product malfunction - Educate them about the ongoing offers, deals, products, etc over a chat. - Should haves good communication skills - Should have good typing speed * - Monitor customer...