Chat Support Executive
2 months ago
Customer service: Responding to customer inquiries, addressing concerns, and troubleshooting issues
- Documentation: Recording customer interactions and resolutions
- Upselling: Cross-selling and upselling company products and services
- Performance: Meeting performance metrics such as response time and customer satisfaction
- Training: Keeping up with company products and services, and improving customer service skills through training
- Collaboration: Working with other teams to resolve complex issues
- Data entry: Handling data entry
- Managing queues: Managing chat queues and concurrent chats
Pay: ₹12,000.00 - ₹20,000.00 per month
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 8268055055
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