Chat Support Executive

1 month ago


Noida Uttar Pradesh, India Hamari Awaaz Charitable Trust Full time

Customer service: Responding to customer inquiries, addressing concerns, and troubleshooting issues
- Documentation: Recording customer interactions and resolutions
- Upselling: Cross-selling and upselling company products and services
- Performance: Meeting performance metrics such as response time and customer satisfaction
- Training: Keeping up with company products and services, and improving customer service skills through training
- Collaboration: Working with other teams to resolve complex issues
- Data entry: Handling data entry
- Managing queues: Managing chat queues and concurrent chats

Pay: ₹12,000.00 - ₹20,000.00 per month

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 8268055055


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