Customer Support Associate
2 weeks ago
Customer Support Associate
**Job Description**:
**Responsibilities**:
- Receive and make phone calls to address client inquiries, provide information, and assist with resolving issues.
- Engage in live chats with clients to address their queries, provide guidance, and offer support.
- Interact with clients in a friendly and professional manner, building rapport and maintaining positive relationships.
- Actively listen to clients' needs and concerns, demonstrating empathy and understanding.
- Provide accurate and relevant information to clients, ensuring their satisfaction and resolving any issues promptly.
**Skills**:
- Excellent communication skills in English and Hindi, both written and verbal, to effectively interact with clients.
- Proficiency in any other additional language is considered a plus.
- Strong listening skills to understand clients' requirements and address their concerns appropriately.
- Ability to multitask and handle multiple communication channels simultaneously.
- Good organizational skills to maintain accurate records and manage time effectively.
- Strong problem-solving skills to address client issues and find appropriate solutions.
- Ability to work well in a team and collaborate with colleagues to ensure seamless communication with clients.
**Experience**:
- Minimum 1 year to 2 years of experience in a similar role is preferred.
- Freshers can also apply
**Job Types**: Regular / Permanent, Full-time
Pay: ₹144,000.00 - ₹192,000.00 per year
Schedule:
- Day shift
Minimum Education:
- Higher Secondary(12th Pass)
**Language**:
- Hindi (required)
- English (required)
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹12,000.00 - ₹16,000.00 per month
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (required)
- Hindi (required)
Work Location: In person
**Speak with the employer**
+91 8888644612
Application Deadline: 07/07/2024
-
Customer Service Associate
3 weeks ago
Nagpur, Maharashtra, India Citius Customer Services Full time**Customer Service Associate** Designation: Customer Service Associate **Job Type**: Full Time Shift: Night Shift ( 9 Hrs rotational between 8pm to 8am) Work Experience: Minimum 2 years in International voice process - (Preferrable from US health care) Educational Qualification: Graduate or equivalent **Salary**: 25k-32K gross salary Managing incoming...
-
Customer Service Associate bengali Process
2 weeks ago
Nagpur, Maharashtra, India Citius Customer Services Full time**Customer Service Associate (Bengali Process)** **Job Details & Requirements** **Designation: Customer Service Associate (Bengali Process)** Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹12,000k - ₹16,000k gross **Requirements**: Should know and be able to speak Bengali...
-
Customer Support Associate
7 days ago
Nashik, India COREIMPAQT-S Full time**AMAZON - CUSTOMER SUPPORT ASSOCIATE - DOMESTIC PROCESS**: - **ONLY MAHARASTRA CANDIDATES - (Except MUMBAI, PUNE and THANE)**: - **Work from Home**: - **5 days a week, 2 days fixed off**: - **Rotational shift - Should be comfortable for Night shift also**: - **Freshers to 10 years**: - **Skillset - Should be comfortable with Voice process, Good typing...
-
Customer Service Associate malayalam Process
3 weeks ago
Nagpur, Maharashtra, India Citius Customer Services Full time**Customer Service Associate_Lingual Process - Malayalam Language** **Job Details & Requirements** Designation: Customer Service Associate Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹12,000k - ₹16,000k gross **Requirements**: Should know and be able to speak lingual Malayalam...
-
Customer Service Associate
3 weeks ago
Nagpur, Maharashtra, India Altius Customer Services Pvt. Ltd. Full time**Job Details & Requirements**: Designation: Customer Service Associate Number of Vacancy: 10 **Job Type**: Full Time Shift**:Night Shift** ( 9 Hrs rotational between 8pm to 8am) Work Experience: Minimum 2 years in International voice process - (Preferable from US health care) Educational Qualification: Graduate or equivalent **Salary**: 25k-32K gross...
-
Customer Support Executive
4 weeks ago
Nashik, Maharashtra, India Impact HR & KM Solutions Full timeManaging a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the...
-
Customer Support Associate
4 weeks ago
Mumbai, Maharashtra, India Zama Organics Full time**Company Overview**: Zama Organics is a leading player in the food industry, dedicated to delivering exceptional culinary experiences to our customers. We specialize in providing high-quality food products and services tailored to meet the diverse needs of our clientele. As we continue to grow, we are seeking a passionate and customer-oriented individual to...
-
Customer Support Associate
4 weeks ago
Mumbai, Maharashtra, India A2TECH Consultants Full time**Reu\quire Customer Support for Jogeshwari Location** We are seeking a dedicated and enthusiastic Customer Care Associate to join our team at our Jogeshwari location. As a Customer Care Associate, you will be the primary point of contact for our valued customers, assisting them with inquiries, concerns, and providing exceptional...
-
Customer Support Executive
6 days ago
Chandivali, Mumbai, Maharashtra, India MoSahay Associate Full timeMahindra Holidays (MH) Voice ProcessChandivali, MumbaiAny Graduate 10+2+3 6 to 12 months Experience - in Customer service - 3LPA20-25daysVoice & Written versant,23,000 to 27,000rs3LPA to 3.5LPAExcellent English Communication (Versant 5 Level)24*7 Shift (Male) 7am to 10pm (females)6days Working & 1 rotational week-offWing 1 & 2, IT 4th Floor, TechM, near...
-
Customer Support Associate
2 weeks ago
Pune, Maharashtra, India Talenta Manpower Services Full time_Greetings!!_ Hiring Customer Support Associate for our MNC client. Looking for UG with 6 months of BPO experience. Graduate freshers. Salary-up-to - 3LPA Shifts: Rotational Location: Pune Looking for immediate joiners only. **Contact Person - HR Alfiya: 8308769531 **Salary**: ₹200,000.00 - ₹300,000.00 per year Schedule: - Rotational shift
-
Customer Support Associate
2 weeks ago
Pune, Maharashtra, India Talenta Manpower Services Full time_Greetings!!_ Hiring Customer Support Associate for our MNC client. Looking for UG/Graduate with minimum 1 year of international voice experience. One year of international voice experience is mandatory. Salary-up-to - 5LPA - Shifts: Rotational Location: Pune Looking for immediate joiners only. **Contact Person - HR Alfiya: 8308769531 **Salary**:...
-
Customer Support Associate
2 weeks ago
Pune, Maharashtra, India Talenta Manpower Services Full time_Greetings!!_ Hiring Customer Support Associate for our MNC client. Looking for UG/Graduate with minimum 1 year of international voice experience. One year of international voice experience is mandatory. Salary-up-to - 4.5LPA- (30-32k in hand) Shifts: Rotational Location: Yerwada Looking for immediate joiners only. **Contact Person - HR Alfiya: ...
-
Customer Support Associate
7 days ago
Ghansoli, Navi Mumbai, Maharashtra, India Fin Bulls Full time_**We are hiring Customer Support Associate.**_ - **Fresher & Experience Both can apply**_ - **Location **:_**Ghansoli, Navi Mumbai, Maharashtra.** **Job description**:A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. Managing incoming calls and customer service...
-
Customer Care Executive- Telecom Process
1 week ago
Pune, Maharashtra, India Aegis Customer Support Services Private Limited Full time**Job description-**: Designation - Customer Service Associate (Telecommunication) Qualification - Undergraduate/Graduate Basic Computer Knowledge Experience - Fresher Language known - Hindi / Marathi /English (Basic) Working Days - 6 Days Working Shift timing - Weekly Rotational (6:00 Morning to 12:00pm Midnight) Any 9 Hours Shift Kindly Note there...
-
Customer Support Associate
4 weeks ago
Mumbai, Maharashtra, India Zama Organics Full time**Customer Service Associate Job Description** We are looking for an outgoing customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. **Customer Service Associate Responsibilities**: - Attending training sessions to grow knowledge of products and to develop customer service skills. -...
-
Customer Support Associate
1 week ago
Mumbai, Maharashtra, India Zama Organics Full time**Company Overview**: **Zama Organics** is a leading provider of high-quality food products committed to delivering exceptional customer service and satisfaction. As a Customer Support Associate in the food industry, you will be responsible for ensuring that our customers receive top-notch support and assistance with their inquiries and concerns. Your main...
-
Customer Support Associate
3 weeks ago
Pimpri-Chinchwad, Maharashtra, India Thinkitive Technologies Private Limited Full timeProvide accurate records approximately products, services, and corporation rules to clients. - Assist customers in troubleshooting technical issues and resolving court cases effectively. - Ensure timely and courteous verbal exchanges with customers to hold a fine relationship. - Bachelor’s degree or equivalent experience in an associated field. - Prior...
-
Customer Support Executive
2 weeks ago
Nashik, Maharashtra, India Impact HR & KM Solutions Full timeManaging a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the team.Conducting...
-
Customer Support Executive
2 weeks ago
Nashik, Maharashtra, India Impact HR & KM Solutions Full timeManaging a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the team.Conducting...
-
Customer Support Associate
3 weeks ago
Pune District, Maharashtra, India Talenta Manpower Services Full time_Greetings!!_ Hiring Customer Support Associate for our MNC client. Looking for UG/Graduate with minimum 1 year of international voice experience. One year of international voice experience is mandatory. Salary-up-to - 4.5LPA- (30-32k in hand) Shifts: Rotational Location: Yerwada Looking for immediate joiners only. **Contact Person - HR Alfiya: ...