LMS - Infrastructure Operations Support Admin

6 months ago

Bengaluru Karnataka, India Okta Full time

**Get to know Okta**

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.

Join our team We’re building a world where Identity belongs to you.

LMS - Infrastructure Operations Support Admin

**Get to know Okta**

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box, we’re looking for lifelong learners and people who can make us better with their unique experiences.

Join our team We’re building a world where Identity belongs to you.

Love our Customers is our #1 Value at Okta. The Okta Customer First Team lives and breathes this every day. A critical element of Okta’s strategy is helping our strategic customers accelerate their time to value and expand their relationship with Okta. This is a key differentiator for Okta, and we believe that these customers deserve a unique and exceptional experience. When we do this well, our customers succeed, and Okta succeeds by increasing our renewal and growth rates.

**About this role**

This role is an opportunity to join the Expert Acceleration organization within the Learning Delivery and Infrastructure team as an Infrastructure Operations Support Administrator to manage and maintain an industry-leading, modern learning program platform and technology ecosystem. The charter for this team is to enable the growth of the Okta ecosystem and support a modern and captivating learning experience that transforms our Okta experts from allies to loyal defenders and raving fans.

Duties and responsibilities
- Own and achieve site publishing requests (new, edits, end of life) within the appropriate SLA for the ticket.
- Regularly use and monitor customer feedback to define recommendations that improve site features and functionality.
- Manage and monitor the site ticketing system that routes issues learners are having in production to the appropriate teams, and are receiving necessary support.
- Conduct quality assurance testing for various aspects of the system including; content functionality, data entry values, and LMS features.
- Support migration and cut over activities for transitioning or sunsetting LMS systems.
- Regularly identify opportunities where the team can consider automating manual steps.
- Manage and deliver requests that require manual report execution.
- Provide resourcing for global coverage, and backup support for the LMS administrator.
- Have knowledge of CSS, java script, and html skills. Regularly QA site pages to assure page functionality and provide recommendations for improvements. Own delivering website maintenance related tickets within expected SLAs.
- Gain knowledge and exposure to Gainsight administration and analysis, providing support for existing integrations, and assisting in building/testing new ones as the service requires. Own request management for issue resolution, and requests for edits or new needs.
- Effectively communicates technical information to non-technical audiences.

**Required Knowledge, Skills, And Abilities**:

- 5 years of Learning Systems experience
- Strong preferable Skilljar Certified or certified in another LMS.
- Experience with HTML, CSS, Javascript.
- Technical and feature how-to/FAQ documentation writing experience.
- Requirements gathering, business architecture converted to tech architecture experience.
- Ability to define and design solutions and execute on the delivery
- Comfortable working with unknowns and figuring out with A/B testing
- Experience working in Agile software development teams leveraging continuous integration and deployment practices.
- Excellent written and verbal communication skills and the ability to work across functions.
- Ability to work as needed in US time zones.

**Advantageous Knowledge, Skills, And Abilities**:

- Experience conducting accessibility reviews and making changes/updates.
- Experience with sites that are localized for various global audiences.
- Quality Assurance Testing experience.
- Previous exposure or knowledge working in Gainsight.
- Understanding of Identity and Access Management protocols and technologies.
- Previous

  • LMS Administrator

    6 months ago

    Bengaluru, Karnataka, India Excelr Edtech Pvt Ltd Full time

    **Designation**: LMS Administrator **Requirements**: 1. Minimum Qualification: Any undergraduate 2. Experience: 0-3 Years experience in handling Live sessions. 3. Good Verbal & written communication skills. 4. Rotational shifts/Weekoffs. 5. Thane Location Note: Freshers are highly welcome, who are interested for LMS. **Roles & responsibilities**: 1....

  • LMS Administrator

    6 months ago

    Bengaluru, India NES Fircroft Full time

    Posted: Liquid error: Collection was modified; enumeration operation may not execute. - 0000- Bangalore, India- Permanent**About the job**: With over 90 years’ combined experience of delivering workforce solutions to the global energy industry, NES Fircroft is proud to be the world’s leading engineering staffing provider spanning the Oil & Gas, Power &...

  • LMS Admin Ii

    6 months ago

    Bengaluru, India VARITE INDIA PRIVATE LIMITED Full time

    Description: Location: Bangalore Exp: 3+ Years - Client Captivate Prime is looking for a Learning Management Systems (LMS) Administrator to join the Client Captivate Prime LMS Team. To succeed, you will need a proven ability to: - Manage multiple instances of an LMS - Advise stakeholders on the setup and management of LMSes - Provide basic troubleshooting...

  • LMS Administrator

    3 months ago

    Bengaluru, India HyrEzy Talent Solutions Full time

    Role : Brightspace LMS AdminLocation : BangaloreWork mode : Hybrid (2-3 Days- Work from office)Working Hours : 5:00 PM IST to 2:00 AM IST (aligning with EST hours till 4:30 PM)Experience : 4-8 years of experience managing Learning Management Systems, with specific experience in Brightspace or similar company :We are your go-to partner for all your business...

  • LMS Support Administrator

    6 months ago

    Bengaluru, India Quest Global Full time

    Quest Global is an organization at the forefront of innovation and one of the world’s fastest growing engineering services firms with deep domain knowledge and recognized expertise in the top OEMs across seven industries. We are a twenty-five-year-old company on a journey to becoming a centenary one, driven by aspiration, hunger and humility. We are...

  • LMS Support Adminsitrator

    6 months ago

    Bengaluru, India Quest Global Full time

    Quest Global is an organization at the forefront of innovation and one of the world’s fastest growing engineering services firms with deep domain knowledge and recognized expertise in the top OEMs across seven industries. We are a twenty-five-year-old company on a journey to becoming a centenary one, driven by aspiration, hunger and humility. We are...

  • RPAPlatform Infrastructure Admin

    6 months ago

    Bengaluru, Karnataka, India KEG HR Services Full time

    **Greetings From KEG HR Services!** Job Role: RPA Platform Infrastructure Admin Experience: 4Years to 7 Years Location: Chennai, Hyderabad, Bangalore, Pune, Noida, Indore ,Mumbai Must-have Skills: - At least 4-5 years of experience in installing, configuring, and managing RPA platforms as an administrator. - Administrative experience in any...

  • LMS Administrator

    6 months ago

    Bengaluru, India Open Text Corporation Full time

    **LMS Administrator**: - Req id: 36366- Bangalore, KA, INMicro Focus (now OpenText) is one of the world’s largest enterprise software providers. We deliver mission-critical technology and supporting services that help thousands of customers worldwide manage core IT elements of their business so they can run and transform—at the same time. **The...

  • LMS Administrator

    6 months ago

    Bengaluru, India opentext Full time

    Micro Focus (now OpenText) is one of the world’s largest enterprise software providers. We deliver mission-critical technology and supporting services that help thousands of customers worldwide manage core IT elements of their business so they can run and transform—at the same time. **The Opportunity**: The Learning Management System (LMS) Administrator...

  • Brightspace LMS Admin- US Shift Hybrid ModeBangalore

    3 months ago

    Bengaluru, India HyrEzy Talent Solutions Full time

    Role:Brightspace LMSAdminLocation:BangaloreWork mode: Hybrid (23 Days Work fromoffice)Working Hours: 5:00 PM IST to 2:00 AMIST (aligning with EST hours till 4:30PM)Experience: 46 yearsAboutcompany: We are your goto partner for all yourbusiness technology needs. With strong expertise in Salesforce CRMsetup IT services support and staffing we re committed to...

  • IT Infrastructure Support Specialist

    2 weeks ago

    Bengaluru, Karnataka, India Ubique Systems Full time

    At Ubique Systems, we are seeking a highly skilled IT Infrastructure Support Specialist to join our team. The successful candidate will have a strong background in supporting end-user computing environments and a keen eye for detail.Estimated Salary: ₹800,000 - ₹1,200,000 per annumAbout the Role:We are looking for an experienced IT professional to...

  • Digital Learning Support Associate

    6 days ago

    Bengaluru, Karnataka, India Wipro Digital Operations and Platforms Full time

    We are seeking a highly skilled Digital Learning Support Associate to join our team at Wipro Digital Operations and Platforms in Bangalore. This role is perfect for individuals with experience in Learning Management Systems (LMS) and a passion for delivering exceptional support to clients.As a Digital Learning Support Associate, you will be responsible for...

  • System Admin

    5 days ago

    Bengaluru, Karnataka, India Emertxe Full time

    **Why Work at Emertxe?**: **Learning and Growth**: - We are a learning organization by design. Staying ahead of the technology curve is our core DNA. This will ensure you learn and grow as a part of this journey. If you are an individual who is keen to learn new things, Emertxe is the right place for you.**Work Culture**: - Trust and respect for...

  • Digital Operations Specialist

    3 weeks ago

    Bengaluru, Karnataka, India Wipro Digital Operations and Platforms Full time

    We are seeking a highly skilled Digital Operations Specialist to join our team at Wipro Digital Operations and Platforms. This role will be based in Bangalore and will require the candidate to work on various digital projects.The successful candidate will have 1-2 years of experience in LMS Support (Learning & Development) and will be responsible for...

  • System Admin- IT Operations

    3 months ago

    Bengaluru, Karnataka, India Renovision Automation Services Pvt. Ltd Full time

    **Experience - 5-10 years (should not be more than 10 years)** **Mode of Work - Hybrid (3 days’ work from office, 2 days’ work from home)** **Work Days - Mon-Fri** **Shift - Rotational** **Job Purpose**: As a System Administrator, you will be integral to our IT operations, ensuring our computing systems are running efficiently and continue to support...

  • Digital Learning Support Specialist

    2 weeks ago

    Bengaluru, Karnataka, India Wipro Digital Operations and Platforms Full time

    Job Title: Digital Learning Support SpecialistCompany OverviewWipro Digital Operations and Platforms is a leading digital transformation company that empowers businesses to achieve their goals through innovative solutions.SalaryThe estimated salary for this position ranges from $60,000 to $80,000 per year, depending on location and experience.Job...

  • LMS Administrator

    6 months ago

    Bengaluru, Karnataka, India SolarWinds Full time

    At SolarWinds, we're a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. **Your Role**: Contributes to the design, coordination,...

  • Oci Admin

    6 months ago

    Bengaluru, Karnataka, India vijiksha Technologies.com Full time

    Need OCI Admin (Oracle Cloud Infrastructure ) with over 8-10years of experience Location will be Mangalore and second preferred location will be Bangalore It's completely work from office opportunity Looking for immediate joiners Budget - 2L/M Schedule: - Fixed shift **Experience**: - total work: 8 years (preferred) - OCI Admin: 8 years...

  • Learning Management System Support Specialist

    3 days ago

    Bengaluru, Karnataka, India Wipro Digital Operations and Platforms Full time

    As a Learning Management System Support Specialist at Wipro Digital Operations and Platforms, you will play a critical role in delivering high-quality learning experiences to our clients.We are seeking an experienced professional with 1-2 years of experience in LMS support (Learning & Development) to join our team in Bangalore. The ideal candidate will have...

  • Admin Operations

    3 months ago

    Koramangala, Bengaluru, Karnataka, India Quest for success Full time

    Job description **Company Description** **Role Description** Do you have a keen eye for detail and a passion for education? We are looking for a proactive and organized individual to join our team as an **Admin cum Analyst**. If you excel at multitasking, providing constructive feedback, and working closely with parents, this role is for...