Process Agent

Did you know KONE moves over one billion people every day? We employ over 60,000 professionals in over 60 countries worldwide joined together by a shared vision to “Deliver the best people flow experience”. As a global leader, we provide elevators, escalators, automatic building doors as well as solutions for maintenance and modernization to add value to...

Developing the flow and testing it for Business. - Spying done properly in order to get proper output. - Major responsibility was to directly communicate with the client to understand their requirements and document those. - Developing the automation and testing it accordingly to the Business requirements. - Responsible for development and deliverables. -...

• Create, maintain (modify, convert, extend, block, delete) and administer data for one of the following processes: Cash & Bank, Purchase to Pay, Contract Administration, Master Data, Billing, Back Reporting, Reporting. Or any other processes being part of the SSC scope. • Ensure the data input is correctly completed • Execute the requester data entry...

Processes a transaction request within the agreed Service Level Target for quality, response - and throughput time, efficiency, etc., while respecting the KONE Way process definition and unit-specific instructions - Validates if all required information or documentation is provided prior to executing the transaction, and seeks any required additional...

ommunicating with customers to answer questions about tickets, pricing, or flight schedules  Collecting payment from customers for airline tickets, including cash, credit card transactions, cheque.  Entering customer information into a computer system to issue tickets or update records  Ticketing agent jobs that involves processing electronic...

**Job Purpose**: The Senior IT Service Desk Agent II serves as a key figure in our frontline IT support team. This role goes beyond the typical Tier 1 responsibilities, often acting as a shift lead and handling advanced issues that require deeper technical expertise. The Senior Agent ensures that support is provided efficiently, effectively, and in line with...

**Collection Agent** Qualification :Minimum 12th pass or Any degree Job Profile: Hiring for Freshers / Experience - Voice Process (customer Support) Immediate Joiners within a week Required : Must have excellent communication in Tamil / English. Day shift only Work Location : Velachery Salary Net Rs. 10,000 to Rs. 15,000/ - No Of Positions: 10...

**International Voice Process Tele calling executive - Location - Chennai** No. of Agents : 1 (Females preferred) Job Description: Generating leads from events and LinkedIn, Eligibility: Tele caller with good command over English who can work in US/UK shift timings, to pitch services and set up virtual meetings for internal teams. Should have 3yrs...

**Tamil voice process**: Phone support to customers who have questions or complaints. They answer questions, provide information, and make suggestions about products or services. This job requires the agent to listen carefully to what the customer says and respond accordingly. The skills necessary to communicate with others, solve problems, demonstrate...

Greetings from TCS! Job Title: Service Desk Agent Location: Chennai Experience Range: 5 - 10 Years Job Description TCS has always been in the spotlight for being adept in “the next big technologies”. What we can offer you is a space to explore varied technologies and quench your techie soul. What are we looking for? Windows 10 knowledge and typical...

Greetings from TCS!Job Title: Service Desk AgentLocation: ChennaiExperience Range: 5 - 10 YearsJob DescriptionTCS has always been in the spotlight for being adept in “the next big technologies”. What we can offer you is a space to explore varied technologies and quench your techie soul.What are we looking for?Windows 10 knowledge and typical End User...

Hi job seekers Profile: - Customer Support Executive Location: - Chennai Qualification: - Fresher/Experienced/Graduate/Undergraduate can apply Shifts: - Day Shifts Working days: - 6 days working with 1 rotational off **Salary**: - 2.2 LPA - 2.6LPA Job Description : Call Center Agent (Inbound Process - No Sales) Attend And Solve Customer...

**International Voice Process - Chennai** **No. of Agents : 1 (Females preferred)** **Address : Purasaiwakkam, Chennai, Tamil Nadu 600084** **Job Description: Generating leads from events and LinkedIn,** **Eligibility: Telecaller with good command over English who can work in US/UK shift timings, to pitch services and set up virtual meetings for internal...

Strong working language skills required for English, Arabic.(R,W &S) - Experience and knowledge in different HR processes with special focus on one of the following areas of expertise is an advantage. The areas are as follows: master data and reporting, recruitment, talent management, reward and recognition, learning and development - Experience in using...

Job Description Key Responsibility Area: Responding to customer queries via call, chat, and Email.Ensuring all agent KPI (Key performance indicators) are met, not limited to, AHT, NPS, Time on System, Quality scores.Requirements Eligibility Criteria: Fluent speaking and writing ability in English. Graduate.Fresher can apply.The age limit is not more than...

Job DescriptionKey Responsibility Area: Responding to customer queries via call, chat, and Email. Ensuring all agent KPI (Key performance indicators) are met, not limited to, AHT, NPS, Time on System, Quality scores. RequirementsEligibility Criteria: Fluent speaking and writing ability in English. Graduate. Fresher can apply. The age limit is not more...

Job DescriptionKey Responsibility Area: Responding to customer queries via call, chat, and Email. Ensuring all agent KPI (Key performance indicators) are met, not limited to, AHT, NPS, Time on System, Quality scores.RequirementsEligibility Criteria: Fluent speaking and writing ability in English. Graduate. Fresher can apply. The age limit is not more than...

Managing and maintaining computer systems and networks. Processing and analyzing data for various departments. Ensuring data accuracy and integrity. Supporting administrative tasks and document management. Handling financial transactions and record-keeping. Coordinating with other departments for smooth operations. Implementing and improving...

OverviewThe Team Lead Technical Support (Voice Process) plays a crucial role in leading a team of technical support agents to provide exceptional customer service and technical assistance to clients via voice communication channels. They are responsible for ensuring the team meets performance targets resolving complex technical issues and maintaining a high...

Key Responsibility Area: Responding to customer queries via call, chat, and Email. Ensuring all agent KPI (Key performance indicators) are met, not limited to, AHT, NPS, Time on System, Quality scores. RequirementsEligibility Criteria: Fluent speaking and writing ability in English. Graduate. Fresher can apply. The age limit is not more than 35 years. ...