ServiceNow Virtual Agent Developer

2 weeks ago


Chennai, Tamil Nadu, India Risk Resources LLP Full time

Job Summary:

The ServiceNow Virtual Agent Developer will play a crucial role in designing, developing, and implementing Virtual Agent solutions to enhance user experience and streamline service delivery processes. This individual will be responsible for leveraging the ServiceNow platform to deliver efficient and effective IT service management solutions.

Key Responsibilities:

  • Designing and developing Virtual Agent solutions to enhance user experience and streamline service delivery processes.
  • Leveraging the ServiceNow platform to deliver efficient and effective IT service management solutions.
  • Collaborating with users to ensure platform integration and coordination.
  • Ensuring certifications and technical requirements are met.
  • Scripting and automation using tools such as PowerShell, Python, and Ansible.
  • Developing and implementing business intelligence solutions using tools such as Power BI.
  • Ensuring performance and scalability of applications.

Requirements:

  • Strong expertise in AI Ops tools and ServiceNow ITSI.
  • Experience with workload management and performance and scalability of applications.
  • End-to-end responsible for identifying use cases, designing, and delivering in production.
  • Platform integration and coordination with users.
  • Scripting and automation using tools such as PowerShell, Python, and Ansible.
  • Business intelligence solutions using tools such as Power BI.

About Risk Resources LLP:

Risk Resources LLP is a leading provider of IT service management solutions. We are seeking a highly skilled ServiceNow Virtual Agent Developer to join our team.



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