ServiceNow Virtual Agent Developer

4 weeks ago


Chennai, Tamil Nadu, India Risk Resources LLP Full time
Job Summary:

We are seeking a highly skilled ServiceNow Virtual Agent Developer to join our team at Risk Resources LLP. As a key member of our IT service management team, you will be responsible for designing, developing, and implementing Virtual Agent solutions to enhance user experience and streamline service delivery processes.

Key Responsibilities:
  • Design and develop Virtual Agent solutions using ServiceNow platform
  • Implement and integrate AI Ops tools, including ITSI and Workload Management
  • Develop and maintain automation and DevOps tools, such as CA IT PAM, Ansible, and Jenkins
  • Ensure platform integration and coordination with users and Service Management teams
  • Develop and maintain business intelligence tools, including Power BI and Version Control
  • Develop and maintain web services, including REST and JavaScript
  • Develop and maintain RDBMS, including MSSQL, MySQL, and ORACLE
Requirements:
  • Strong expertise in AI Ops tools, including ITSI and Workload Management
  • Experience in developing and maintaining automation and DevOps tools
  • Experience in developing and maintaining business intelligence tools
  • Experience in developing and maintaining web services and RDBMS
  • Strong understanding of ServiceNow platform and its integration with AI Ops tools
  • Strong understanding of automation and DevOps tools and their integration with ServiceNow
  • Strong understanding of business intelligence tools and their integration with ServiceNow
What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a highly skilled ServiceNow Virtual Agent Developer looking for a new challenge, please submit your application.



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