Service Coordinator

7 days ago


Mumbai, India World Traders Mfg.co Full time

The Service Coordinator manages the schedules and day to day operations of all the
Technical Service Personnel. He/She must be able to manage Technical Service Personnel in a professional manner. The work environment is fast paced and the Coordinator will need to be able to make quick and sound decisions. The Coordinator is responsible for working in tandem with our clients.

**Roles and Responsibilities**:

- Plans, schedules, and tracks Service Technicians for day-to-day operations. Coordinates with

Service Technicians for completing client visit.
- Serves as the initial point of contact for clients and forwards client problems to Service

Technicians.
- Assists with logistics including travel for Service Technicians.
- Coordinates with Service Technicians for spare parts requirements of clients.
- Coordinate with client and manufacturers for spare parts and manage the entire process from enquiry of client to shipment and delivery to client.
- Maintain spare past inventory in house.
- Make and send service offers and PI for advance payment to clients.
- Coordinate with accounts department for payment follow ups as well as advance for Service

Technicians for visits.
- Works under the Service Head to develop efficient office processes.
- Coordinates with Service Head for performace review of Service Technicians.
- Works under the Service Head to develop efficient office processes.
- Coordinate with Service Head for Service Technician performance review.
- Strong planning capabilities, organizational skills, leadership ability, and customer service skills. Strong organizational skills as well as the ability to effectively communicate in

English and take a leadership role over the group for which they coordinate.
- Knowledge of import and export.
- Able to interpret internal and external business challenges with impact on the organization and recommends best practice solutions.
- Ability to analyze trends or deviations from standards and implement creative and unique cross-functional solutions.
- Able to effectively communicate complex information to both management and other employees, anticipating questions and focusing on key elements. Ability to implement and ensure compliance to company rules and business processes.
- Handles sensitive issues and exhibits exemplary customer service to internal and external customers.
- Ability to work in a team-oriented environment is critical.
- Ability to give and receive constructive feedback and coaching, and respond appropriately.

**Job Types**: Full-time, Permanent

**Salary**: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Leave encashment

Schedule:

- Day shift

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 3 years (preferred)

**Speak with the employer**
+91 8591982855


  • Service Coordinator

    3 weeks ago


    Mumbai, Maharashtra, India Wisecor service pvt ltd Full time

    Role Definition : Taking Ownership of Achieving Assigned Objectives **PRIMARY RESPONSIBILITIES** Effective Time Management Post Order Processing Efficient handling of Customer Complaints / Feedback Efficient Coordination with Service Team High Level of Inter Departmental Coordination & Co-operation **GENERAL RESPONSIBILITIES** Responsible for Order...

  • Service Coordinator

    4 days ago


    Mumbai, India World Traders Mfg.co Full time

    The Service Coordinator manages the schedules and day to day operations of all the Technical Service Personnel. He/She must be able to manage Technical Service Personnel in a professional manner. The work environment is fast paced and the Coordinator will need to be able to make quick and sound decisions. The Coordinator is responsible for working in tandem...

  • Service Coordinator

    3 weeks ago


    Mumbai, India Olive Green Consulting Full time

    **KEY RESULT AREA - SERVICE COORDINATOR** **Role Definition : Taking Ownership of Achieving Assigned Objectives** **PRIMARY RESPONSIBILITIES** Effective Time Management Post Order Processing Efficient handling of Customer Complaints / Feedback Efficient Coordination with Service Team High Level of Inter Departmental Coordination &...

  • Service Coordinator

    2 months ago


    Mumbai, India SaffronBizz Solutions LLP Full time

    Greetings, We have an excellent opportunity for Service Coordinator Location : Mahim Experience : 3+ years Role: Attend to customer service calls on phone, manage the work allocation thru the service management system, make repair quotations in Tally and interact with the customer for approval, coordinate with services and spares team for completion and...

  • Service Coordinator

    2 days ago


    Mumbai, India SaffronBizz Solutions LLP Full time

    Greetings, We have an excellent opportunity for Service Coordinator Location : Mahim Experience : 3+ years Role: Attend to customer service calls on phone, manage the work allocation thru the service management system, make repair quotations in Tally and interact with the customer for approval, coordinate with services and spares team for completion and...

  • Service Coordinator

    3 weeks ago


    Mumbai, Maharashtra, India World Traders Mfg.co Full time

    The Service Coordinator manages the schedules and day to day operations of all the Technical Service Personnel. He/She must be able to manage Technical Service Personnel in a professional manner. The work environment is fast paced and the Coordinator will need to be able to make quick and sound decisions. The Coordinator is responsible for working in tandem...

  • Service Coordinator

    4 weeks ago


    Mumbai, India Elite Mgt Services Full time

    Good communciation with MIN 2 years working exp in Service / Customer Care operations Management **Job Responsibilites: - Customer care after sales service handling role** - Attend to customer service calls over phone through CRM - Co software - Follow up on Purchase order & payment collection - Manage the work allocation thru the service management...

  • Service Coordinator

    2 weeks ago


    Mumbai, Maharashtra, India Freakruit Talenthub LLC Full time

    **KEY RESULT AREA - SERVICE COORDINATOR** **Role Definition : Taking Ownership of Achieving Assigned Objectives** **PRIMARY RESPONSIBILITIES** Effective Time Management Post Order Processing Efficient handling of Customer Complaints / Feedback Efficient Coordination with Service Team High Level of Inter Departmental Coordination &...

  • Service Coordinator

    3 weeks ago


    Mumbai, India Apsom Technologies India Pvt Ltd Full time

    SERVICE COORDINATOR COORDINATE WITH CLIENT TO OUR ENGINEERS **Salary**: ₹15,000.00 - ₹30,000.00 per month Schedule: - Day shift Supplemental pay types: - Yearly bonus **Experience**: - total work: 2 years (preferred) Ability to Commute: - Mumbai, Maharashtra (preferred) Ability to Relocate: - Mumbai, Maharashtra: Relocate before starting work...

  • Service Coordinator

    2 weeks ago


    Mumbai, Maharashtra, India SCHILLER Healthcare Full time

    Experience: 0 - 2 Years.Qualification: B.E/ BSc IT/ BTech Installation progress follow up (order, location, and allocation) Regional Coordination (installation, repair, installation planning) Documentation (sales order, installation repair, submission of AMC letter to customer trading) MIS (weekly/ monthly report) Installation progress (complete, incomplete)...

  • Service Coordinator

    2 weeks ago


    Mumbai, India SAFE PVT LTD Full time

    **Senior Service coordinator Responsibilities** v **Team management** v **Relationship Management** v **Revenue Growth** v **Target Achievement for booking & billing** v **Strategic Planner for service delivery** v **Service Excellence** v **Training & Leadership Skills** v **Project planning &management** **Service Delivery & Service...

  • Service Coordinator

    3 weeks ago


    Mumbai, Maharashtra, India goma proceess technologies pvt ltd Full time

    Service Coordinator: - Handle client inquiries and complaints about the company's products and services - Advocate for adequate, timely and cost-effective services - Respond to any issues that occur during the delivery of services - Coordination with Service engineers - Excellent communication and interpersonal skills **Salary**: ₹15,000.00 -...


  • Mumbai, Maharashtra, India Seven Consultancy Full time

    JOB DETAILSJob Role :# High level of computer literacy.# Providing customer interface & client servicing ; for Electronics Service.# Coordination with our internal team of engineers for scheduling service jobs.# Prepare quotations for services# Prepare draft level invoices# Coordinate with our logistics and supply chain team to ensure movement of men/...

  • Service Coordinator

    2 weeks ago


    Navi Mumbai, Maharashtra, India Happiest Solutions Full time

    JD - Service Coordinator, Sanpada Mumbai No. of positions-1 Employment Type: Full Time Experience: Min 2 years or above in Industrial service coordination Qualification: Min Graduate (PG will be an added advantage) RESPONSIBILITIES: - Coordinate with customers/ Dealers for their service-related requests or complaints. - Assessing the service needs of...

  • Service Coordinator

    4 weeks ago


    Mumbai, India Beckman Coulter Life Sciences Full time

    **_Beckman Coulter Life Sciences_** Beckman Coulter Life Sciences’ mission is to empower those seeking answers to life’s most important scientific and healthcare questions. With a legacy spanning 80+ years, we have long been a trusted partner to our customers, who are working to transform science and healthcare with the next groundbreaking discovery. As...

  • Service Coordinator

    4 weeks ago


    Mumbai, India Jobzkart Full time

    **LOCATION : MAHIM (WEST)** - Attend to customer service calls on phone, manage the work allocation thru the service management system. - make repair quotations in Tally and interact with the customer for approval , - coordinate with services and spares team for completion and close service calls - Has minimum 3 years work experience in customer services...

  • Service Coordinator

    4 weeks ago


    Navi Mumbai, India Emerson Full time

    **Highlight Top / Key Responsibilities for this position** - Overall responsibility for Service Order entry for Flow System & Product- Ensure all Emerson Standard Process to be followed for Order Entry like check point clearance, payment term approval, etc - Process all Service Contract related commercial documents like BG, Contract Agreement & Indemnity...

  • Service Coordinator

    1 month ago


    Navi Mumbai, India Intermax Services pvt ltd Full time

    We are looking for a Service Coordinator to join our team to provide recommendations and suggestions for new services to our clients. We need someone detail-oriented with an eye on customer satisfaction to ensure clients receive the services they need for a speedy recovery. A Service Coordinator’s responsibilities include working directly with clients to...

  • Service Coordinator

    1 month ago


    navi mumbai, India Intermax Services pvt ltd Full time

    We are looking for a Service Coordinator to join our team to provide recommendations and suggestions for new services to our clients. We need someone detail-oriented with an eye on customer satisfaction to ensure clients receive the services they need for a speedy recovery. A Service Coordinator’s responsibilities include working directly with clients to...

  • Service Coordinator

    2 weeks ago


    Navi Mumbai, Maharashtra, India Intermax Services pvt ltd Full time

    We are looking for a Service Coordinator to join our team to provide recommendations and suggestions for new services to our clients. We need someone detail-oriented with an eye on customer satisfaction to ensure clients receive the services they need for a speedy recovery. A Service Coordinator's responsibilities include working directly with clients to...