Service Coordinator

4 weeks ago

Mumbai, India Beckman Coulter Life Sciences Full time

**_Beckman Coulter Life Sciences_**

Beckman Coulter Life Sciences’ mission is to empower those seeking answers to life’s most important scientific and healthcare questions. With a legacy spanning 80+ years, we have long been a trusted partner to our customers, who are working to transform science and healthcare with the next groundbreaking discovery. As part of our team of more than 2,900 associates across 130 countries, you’ll help drive our vision of accelerating answers—and our commitment to excellence.

Beckman Coulter Life Sciences is one of 10 Life Sciences companies of Danaher. Together, the 10 Life Sciences companies of Danaher accelerate discovery, development and 0064elivery of solutions that safeguard and improve human health.

Position: Service Coordinator

Education/Experience:

- Graduate degree with 0-2 years’ experience in telemarketing, customer handling, and Sales lead generation through cold calling
- Strong communication skill. Must be fluent in English. Fluency in Hindi and any other regional language could be useful.

Position Summary: Coordinate with all stakeholders to ensure smooth service operations
- Coordination**:Coordinate with all stake holders **(RSM,FSE and Subject specialist in India/Europe, Commercial team, Service admin team and **speed up service delivery for end customers**.

This person shall be responsible for handling the Hotline service (Receive and log customer complaints) for India.
- MIS Reporting: The coordinator is also responsible for tracking & reporting key business metrics. The person shall also be responsible for sharing weekly & monthly reports for different service activities.

We believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part-time at the Company location identified above and part-time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working here can provide.

When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.

Danaher is committed to a diverse and inclusive culture where everyone feels they belong and all voices are heard. We believe in our associates and the unique perspectives they bring to every challenge, which is why we’ll empower you to push the boundaries of what’s possible.

**If you’ve ever wondered what’s within you, there’s no better time to find out.**

When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful **Danaher Business System** tools and the stability of a tested organization.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you’ve ever wondered what’s within you, there’s no better time to find out.

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