Sales Support Executive

2 months ago


Remote, India Siya Infotech Solution Full time

We’re looking for a customer support executive to join our team. As a customer support executive, you’ll be responsible for providing exceptional customer service to our clients. We’re looking for someone with excellent communication skills, a positive attitude, and a passion for helping others. In this role, you’ll work closely with our team to assist customers with their inquiries and provide timely and accurate information. If you’re a self-starter who thrives in a fast-paced environment and enjoys helping others, we’d love to hear from you.

**Responsibilities**:

- Generate leads through various channels, such as market intelligence, referrals, and networking.
- Establish and maintain strong relationships with international clients, understanding their business needs, and challenges.
- Deliver persuasive sales presentations, product demonstrations, and proposals to potential international clients.
- Develop and implement strategies to penetrate and expand sales in international markets.
- Manage the entire sales process for international clients, including lead qualification, pipeline management, forecasting, and order fulfillment coordination.
- Collaborate with international distributors, resellers, and channel partners to drive sales and build a strong distribution network.
- Address customer inquiries, concerns, and escalations promptly and professionally. Coordinate with internal teams, such as technical support and customer service, to ensure timely resolution of issues and exceptional customer satisfaction.

**Required Skills**:

- Strong communication skills
- Excellent customer service skills & problem-solving abilities
- Highly organized & Detail-oriented
- Experience with international sales or marketing
- Ability to work across time zones

**Experience**:1+**Job Type**:Full Time (Night Shift)**Job Location**:Work From Home



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