Customer Service Representative

6 months ago


Pune, India Smart Employment Services Full time

Job Title: International Voice Process Executive (Flexible Shift) Work from office

**Responsibilities**:

- Handling inbound and outbound calls to resolve customer queries and issues.
- Providing excellent customer service and ensuring customer satisfaction.
- Recording accurate information on customer interactions in the system.
- Maintaining a professional and courteous manner while communicating with customers.

**Requirements**:

- Excellent English communication skills, both verbal and written.
- Minimum 6 months of experience in a similar role.
- Ability to work in rotational shifts.
- Strong problem-solving skills.
- Ability to multitask and work under pressure.
- Immediate joiners preferred.

Salary and Benefits:

- Salary range of 3.5 LPA - 7.5lpa
- Internet allowance, meal card, and health insurance.
- Night shift allowance and overtime pay.
- Opportunity for growth and career advancement.

Location: Pune, All over Maharashtra

**Job Types**: Permanent, Full-time, Fresher

**Salary**: ₹15,000.00 - ₹55,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Evening shift
- Morning shift
- Night shift
- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Shift allowance

**Language**:

- English (required)

**Speak with the employer**
+91 7400150228



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