Customer Service Representative
6 months ago
Job Function : Customer Service Representative
preferred
Industry : CRM/CallCentres/BPO/ITES Location : Pune
Salary : 20 to 34ctc : Graduate
KEY SKILLS: Able to communicate in proper english, excellent verbal and written english
A “Customer Service Representative” must have
- Excellent verbal, written and listening skills
- Should have good command over Grammar and Fluency in English
- Should not have any MTI while conversing
- Details of several functions to provide quality service
- Good knowledge of computers
- Ability to Write/type messages to ensure professional tone
JOB DESCRIPTION:
- Handle queries and complaints of the Amazon related to products
- Transaction handling Services, Problem Solving Efficiency
- Numerical Ability, High level of accuracy
- Energetic, friendly and approachable individuals that understand the impact of great customer service
- Responsible to deliver high quality and productivity results that meet the identified targets
- Strong ability to multitask and take fast decisions independently
- Maintains composure and patience with customers
JOB SUMMARY:
DESIRED CANDIDATE PROFILE:
- Education qualifications - Graduate
- Good knowledge of computer (typing speed 20 words per minute, accuracy at least 85%)
- Excellent interpersonal skills
- Should not be below 18 years of age
**Flexible to work in rotational shifts as per US Hours, according to business needs**
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹18,000.00 - ₹30,000.00 per month
**Benefits**:
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Night shift
Supplemental pay types:
- Performance bonus
- Quarterly bonus
- Yearly bonus
Ability to commute/relocate:
- Jaipur, Rajasthan: Reliably commute or willing to relocate with an employer-provided relocation package (required)
**Experience**:
- total work: 1 year (preferred)
**Speak with the employer**
+91 7230030975
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