Customer Service Representative

4 days ago


Pune, India Welt Forex Pvt Ltd. Full time
Company Description

We are renowned money exchange dealers in Pune, offering currency exchange services with the best rates. With strong relationships with multiple foreign nations, we ensure cost-effective and reliable currency exchange solutions. Our goal is to provide convenient currency exchange services from the comfort of our clients' place.

Role Description

This is a full-time on-site role for a Customer Service Representative at Welt Forex Pvt Ltd in Pune. The Customer Service Representative will be responsible for providing exceptional customer support, ensuring customer satisfaction, and delivering a positive customer experience on a daily basis.

Qualifications
  • Customer Service Representatives, Customer Support, and Customer Satisfaction skills
  • Customer Service and Customer Experience skills
  • Strong communication and interpersonal skills
  • Ability to handle challenging situations with professionalism
  • Experience in a similar role is preferred
  • Knowledge of foreign exchange services is a plus
  • Fluency in multiple languages is beneficial
  • Minimum of a high school diploma


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