Client Relationship

3 months ago


Jaipur Rajasthan, India Bravura Packers Pvt. Ltd. Full time

**Roles and Responsibilities**
- Build and nurture relationships with current and prospective customers.
- Act as the main contact for customer questions, complaints, and feedback.
- Work with internal teams to ensure customer satisfaction and resolve issues quickly.
- Prepare regular reports on customer feedback and service problems.
- Help create and implement strategies to retain customers.
- Conduct surveys to measure customer satisfaction and analyze the results to guide business strategies.

**Qualifications**
- Proven experience in customer service and relationship management role. (preferably in manufacturing sector)
- Excellent and confident communication and interpersonal skills
- Strong problem-solving abilities
- Ability to work independently and as part of a team.
- Proficiency in using different CRM software and Google suite (Word and Excel)

**Job Types**: Full-time, Permanent

**Benefits**:

- Flexible schedule
- Internet reimbursement
- Leave encashment
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Weekend availability

Supplemental Pay:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Customer relationship management: 1 year (preferred)

Work Location: In person

Application Deadline: 07/09/2024
Expected Start Date: 29/08/2024



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