Client Relationship Manager
4 weeks ago
Key Responsibilities:
At Satya Satellite IT Solutions, we are seeking a skilled Client Relationship Manager to maintain effective communication with clients and ensure their requirements are met.
Key Responsibilities:
The ideal candidate will have 3 years of international client communications experience and excellent English verbal and written communication skills.
Responsibilities include:
- Maintaining effective communication with clients to ensure their requirements are met and orders executed.
- Recording client feedback in an Excel sheet and following up to ensure client's receive the details as per their enquiry and all communications are logged accurately.
- Sharing client reports with management if any concerns or issues arise for improvement of any of our services.
- Sending out broadcast messages to clients informing them of any special offers on a monthly basis.
Requirements:
- 3 years of international client communications experience.
- Excellent English verbal and written communication skills.
- Ability to maintain clients and possess customer service skills and execute compelling communications.
- Proficiency in Excel, WhatsApp Business Chat and Google Mails. Ability to work independently.
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