Client Relationship Manager

4 weeks ago


Jaipur, Rajasthan, India Satya Satellite IT Solutions Full time

Key Responsibilities:

At Satya Satellite IT Solutions, we are seeking a skilled Client Relationship Manager to maintain effective communication with clients and ensure their requirements are met.

Key Responsibilities:

The ideal candidate will have 3 years of international client communications experience and excellent English verbal and written communication skills.

Responsibilities include:

  • Maintaining effective communication with clients to ensure their requirements are met and orders executed.
  • Recording client feedback in an Excel sheet and following up to ensure client's receive the details as per their enquiry and all communications are logged accurately.
  • Sharing client reports with management if any concerns or issues arise for improvement of any of our services.
  • Sending out broadcast messages to clients informing them of any special offers on a monthly basis.

Requirements:

  • 3 years of international client communications experience.
  • Excellent English verbal and written communication skills.
  • Ability to maintain clients and possess customer service skills and execute compelling communications.
  • Proficiency in Excel, WhatsApp Business Chat and Google Mails. Ability to work independently.


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