Customer Care Associate
2 weeks ago
Greetings from 18 Steps Consultants
Our client, one of the leading stock broking company is hiring:
Position**:Customer Care Executives with Hindi speaking skill**
Posting: Cochin (HO)
No. of positions: 20
Education: Graduation (any)
Experience: Freshers (with Hindi speaking skills) or 2 to 4 years of experience in call center (with Hindi speaking skills).
**Salary**: 20K/month for Freshers. For experienced, will give reasonable hike from existing CTC.
Food and Accommodation: No
Age: Below 30 years
Interview mode: Online or offline
**Key responsibilities**:
- Handling client Inbound calls related to their accounts and services, could be technical and non-technical queries.
- Should be able to communicate in English & Hindi with the clients
- Would be responsible to tag all clients communication in the system
- Ensure client satisfaction by providing best suitable response / resolution on calls to clients
- Timely and proactive delivery of work assigned needs to be ensured.
**Salary**: ₹20,000.00 - ₹27,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Leave encashment
- Life insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Language**:
- English (preferred)
- Hindi (required)
- Malayalam (preferred)
**Speak with the employer**
+91 8547731964
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