Front Office Receptionist
1 month ago
Ø They should be always available at the reception counter all the time.
Ø They should pay special attention to the patients/attendants in the lobby ,
Ø To help and ensure the patients/attendants don’t have any inconvenience and help them during their admission, discharges, investigations etc
Ø To escort VIP patients to the respective OP/Diagnostics areas and rooms.
Ø To keep a watch at the entrance and call for proper assistance such as wheelchair/stretcher if needed to some of the patients.
Ø To have a control over gatherings at the OP reception and ensure that only required persons accompany the patient by telling them politely.
Ø To record the comments in the prescribed format in the register/feedback forms regarding any observations that need the attention of administration for remedial measures and give feedback to front office manager.
Ø Any other work assigned by the front office manager from time to time.
Ø Guiding patients to the required investigation departments.
Ø To maintain medical confidentiality.
Ø All the staff follows the policy for addressing information security, data integrity.
Ø All the records and information are protected from loss, destruction, tempering and theft.
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
- Morning shift
- Rotational shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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