Fraud Risk

3 weeks ago

Bengaluru, India JPMorgan Chase Bank, N.A. Full time

As Fraud Risk Associate within Consumer Banking Risk Management, the individual will be responsible for fraud analysis and preventive measures to maintain strong fraud detection and prevention rates while balancing approval rates, operational expense, and customer experience. Strong focus on managing within and preforming better than planned budgets to ensure optimal customer experience with controlled financial exposure. This individual will partner with respective loss line owners, Operations and cross functional project teams for new product launches as well as fraud strategy enhancements.

**Key Primary Responsibility -**
- Publish and present monthly fraud metrics/KRI's/issue summary and Quarterly Business Review to senior leadership including maintenance and monitoring of Fraud Rule Inventory and Adverse Action Tracking
- Maintain strong fraud detection and prevention rates while balancing approval rates, operational expense, and customer experience.
- Operational oversight for NAS and CDAP including operational decision quality, capacity planning and productivity to ensure we efficiently manage risk. Attend NAS and CDAP Monthly Business Reviews, Loss Reviews, and Capacity meetings.
- Help deliver on legal obligation commitments and adhere to all change management processes
- Acquire Consumer and business banking deposit origination expertise in the account's origination processes, operational review and digital onboarding.
- Collaborate and partner with other departments such as Finance, Digital, Operations, Marketing and Product Management based on business requirements.
- Coordinate with IT, Systems and Operations partners to implement new projects as required.
- Participate in developing and implementing best practices across the broader team

JPMorgan Chase is an equal opportunity and affirmative action employer.

**Minimum qualification
- Bachelor degree in Economics/Engineer/Statistics/Finance, Master degree preferred
- Strong SAS programming / SQL programming skills
- Advanced PC Skills, Word, PowerPoint, and Excel (graphs, charts, formulas etc..)
- 4+ years of experience in Fraud Risk would be a strong favorable.
- Ability to understand business needs, diagnose performance issues, and develop recommendations through combination of data analysis and business critical thinking
- Ability to prioritize goals to meet business objectives and work under pressure and multi-task in a fast-paced environment
- Consumer Bank product experience; incumbent should possess an understanding of the risk management practices of consumer bank / retail products (preferably US Retail Bank).
- Good verbal and written communication skills - ability to liaison with cross functional groups, present results to senior leaders, create effective presentations
- Drive for results and attention to details

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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