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Usa Sales Advisor
2 weeks ago
**US Sale Process (Gaming Process)**_**:
- Non Voice**_, will be responsible for:_
- Going the extra mile to engage customers in solving issues and ensuring satisfaction
- Quickly and effectively building rapport with customers while diagnosing and resolving issues
- Providing white glove service and having the ability to provide an overall excellent customer experience
- Managing customer expectations regarding estimated response times.
- Responsible to close the sales via Chat(Facebook, Website & Instagram)
- Need to achieve minimum sales of **$** 5000 per month
- Attractive Bonus amount
**Educational/Work Experience and Requirements**
- Must successfully pass a background check
- High school diploma or equivalent required
- Post secondary degree is a plus
- Must have at least six months customer service experience or equivalent
**Perks and Benefits**
- An attractive compensation package with performance-based incentives
- Incredible learning and growth opportunities
- Outstanding rewards and recognition program & employee engagement activities
**Requirements**:
- Have excellent judgment skills to be able to properly evaluate situations and immediately by providing effective solutions
- Ensure policies and procedures
- Maintain thorough knowledge of systems so that information can be researched and proper information is given to customer.
- Learn and retain a thorough working knowledge of all existing and new process and procedures
- Achieve assigned Key Performance Indicators e.g. Chat Quality, CSAT & DSAT
- Performs other duties as assigned.
**Job Types**: Full-time, Fresher
Pay: ₹15,000.00 - ₹25,000.00 per month
**Benefits**:
- Flexible schedule
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
Schedule:
- Day shift
- Evening shift
- Fixed shift
- Monday to Friday
- Morning shift
- Night shift
- US shift
- Weekend availability
Ability to commute/relocate:
- Faridabad Sector 9, Faridabad, Haryana: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Live chat: 1 year (required)
**Language**:
- English (required)
**Location**:
- Faridabad Sector 9, Faridabad, Haryana (required)
Work Location: In person
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