Cloud Support Associate

6 months ago

Hyderabad Telangana, India AWS India - Delhi Full time

Bachelor’s degree OR equivalent experience in a technical position
- 0-1 years of experience in Linux/Windows Systems administration OR
- Database design and Optimization OR BigData Analysis OR Network
- administration OR Dev-ops.
- Troubleshooting / Support experience
- Programming / scripting experience (Java, Perl, Ruby, C#, and/or PHP)
- Excellent oral and written communication skills
- Self-starter who is excited about technology

Amazon has built a reputation for excellence and Amazon Web Services India
Private Limited (AWS India) the local reseller of AWS is carrying on that tradition
while leading the world in Cloud technologies.
AWS Services provides developers and small to large businesses access to the
horizontally scalable state of the art cloud infrastructure like S3, EC2, AMI, Cloud
We want you to help share and shape our mission to be Earth's most customer
- centric company. Our evolution from Web site to e-commerce partner to
development platform is driven by the spirit of invention that is part of our DNA. We
do every day by inventing elegant and simple solutions to complex technical and
business problems. We're making history and the good news is that we've only just
begun.

**Overview**: The AWS India Support team is seeking engineers that enjoy solving
problems, working with customers, and have technical backgrounds from a variety
of different fields including Linux/Windows systems administration, database design
and optimization, big data analysis, network administration, and dev ops

Key job responsibilities
As a member of the AWS India Support team you will be at the forefront of this
transformational technology assisting a global list of companies that are taking
advantage of a growing set of services and features to run their mission-critical
the engineering teams within Amazon developing these new capabilities. You will be
surrounded by people who are passionate about cloud computing, and believe that
world class support is critical to customer success. AWS India Cloud Support team
provides technical support to a global list of customers that are building mission

A day in the life
Every day will bring new and exciting challenges on the job while you:

- Learn and use groundbreaking technologies.

customers' individual needs.
- Interact with leading technologists around the world and resolve customer issues.
- Drive customer communication during critical events

Hyderabad, TS, IND
- Basics in OS concepts / Linux/Unix Systems administration (Ubuntu, CentOS,
- RedHat, Solaris, etc)
- Basic knowledge in Networking (TCP/IP, DNS) /Database
- Strong customer focus & multi-tasking skills
- Exposure to Cloud Computing

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