Customer Service Representative

2 months ago


Kalyani Nagar Pune Maharashtra, India Xpressbees Full time

**Role Description**: A customer service executive's role is to identifies, investigates, and resolves users problems with computer software and hardware.
- **Duties/Responsibilities**:_

Interacting with customers on calls to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information.

2) Manage and resolve customer complaints

3) Taking Customer feedback
- **Required Skills/Abilities**:_
- Complete day shift job, 6 days working.
- Shift Timings: 9am to 6 pm / 10 am to 7pm / 11 am to 8pm
- No Transport Facility
- Verbal and written communication skills
- Listening skills
- Problem analysis and problem solving
- Customer service orientation
- **Education Qualifications**:_
- Graduate

**Job Type**: Contractual / Temporary
Contract length: 12 months

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

Work Location: In person



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