Customer Relationship Executive

3 weeks ago


Gurgaon Gurugram Haryana, India T AND T REALTY SERVICES PVT LTD Full time

JOB DESCRIPTION - CTC- 3 to 4 LPA - Role - CRM - Experience - 1-2 YEAR - Job Type - Full time - Industry - Real Estate - Location - Gurugram Job brief - T and T Realty Services Pvt Ltd. is one of the leading companies in the field of real estate. We have an incredible team of professionals who have managed to bring the company at the peak. We are looking forward to strengthen the team and we are inviting CRM to join in. - Build and maintain relationships with the entire customer base assigned; by ensuring constant engagement with customers during the life cycle and moments of planned spontaneity. - Responsible for Customer Satisfaction and high service quality standards - Consistency in experience backed up by constant monitoring and necessary enhancements - Responsible in maintaining MIS and closely work for Preparation of Final work Report. - Co-ordinating with the internal partners and middle office teams for the process improvement & updating the MIS report logic's. - Responsible for Demand generation, Cheques validation, Sales Order, Generation, Customer Master, Material, Debit & Credit Note creation. - Responsible for handling customers of Lawns & Beyond project contains entire customer data base. - Resolving customer queries, preparing ledgers and addressing the issues highlighted by the customers through call. - Managing post booking customer services till delivery /possession stage. - Collection of payment dues, against demands generated with construction progress - Assisting customers on allotment of Flats, Registration, Cancellation, Bank Loan Issues, Transfer of Deeds, Bank Loan processing of document

**Salary**: ₹20,000.00 - ₹40,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Gurgaon - Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)



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