Client Services Associate

6 months ago

Pune, India Data Axle Full time

**About Data Axle**:
Data Axle Inc. has been an industry leader in data, marketing solutions, sales and research for over 50 years in the USA. Data Axle has set up a strategic global centre of excellence in Pune. This centre delivers mission critical data services to its global customers powered by its proprietary cloud-based technology platform and by leveraging proprietary business & consumer databases. Data Axle is headquartered in Dallas, TX, USA.

**Roles & Responsibilities**:
We are looking for a Client Services Associate who will be responsible for list fulfilment driven by client inquiries to determine maximum and targeted audience segmentation.
- Manage, confirm and prioritize incoming order inquiries. Ensure requests are properly understood and executed.
- Set up and launch count inquiries with complex segmentation.
- Communicate status and query results to the internal Data Axle clients.
- Fulfill list order rentals.
- Communicate and coordinate with Client Service team for audit documentation and billing.
- Work well under pressure, prioritize, meet organizational deadlines, and multi-task while maintaining quality of work product.
- Generate weekly and monthly reports created from transactional data sources

**Qualifications**
- Bachelor’s degree.
- 1 to 3 years of direct marketing experience.
- Ability to communicate with individuals at all levels in the company in an articulate, professional manner; provide excellent customer service.
- Ability to effectively handle multiple priorities while maintaining integrity of work.
- Knowledge of MS Office and Internet technologies.
- Demonstrated skills in problem resolution and logical thinking.
- Technical understanding and thorough attention to the detail of fulfilment processing requirements.
- Ability to learn and adapt to changing technologies.
- Ability to work independently or as part of a team.

This position description is intended to describe the duties most frequently performed by an individual in this position. It is not intended to be a complete list of assigned duties but to describe a position level.

**Posting Location**

Pune, India

**Position Type**

Full Time

  • Client Service Associate

    4 weeks ago

    Pune, Maharashtra, India BNY Full time

    We're seeking a skilled professional to join our Asset Servicing, Client Experience team as a Senior Associate, Client Service. In this role, you'll be responsible for monitoring smooth service delivery for our global clients, supporting Relationship Managers on client account setup and governance, and actively engaging with clients and internal stakeholders...

  • Client Services Associate

    4 weeks ago

    Pune, Maharashtra, India THE BANK OF NEW YORK MELLON CORPORATION Full time

    The Bank of New York Mellon Corporation is a leading global financial services company. As a key player in the industry, we are "determined to be the best" in everything we do. We are committed to delivering exceptional results for our clients, while fostering a culture of inclusion and excellence.This position is a great opportunity to join our talented...

  • Client Services Associate

    3 weeks ago

    Pune, Maharashtra, India BNY Full time

    About the Role:We're seeking an experienced professional to join our team as a Client Services Associate. In this role, you'll provide high-quality client service and support to internal and external clients, including phone interaction, problem resolution, and transaction processing.Key Responsibilities:Apply expertise and judgment in providing quality...

  • Client Service Associate

    1 month ago

    Pune, Maharashtra, India THE BANK OF NEW YORK MELLON CORPORATION Full time

    Unlock Your PotentialBNY Mellon is seeking a highly skilled and motivated Associate, Client Service II to join our Liquidity and Margin Services team. As a key member of our team, you will be responsible for providing exceptional client service, ensuring client satisfaction, and driving business growth.Key Responsibilities:Provide day-to-day support to...

  • Client Service Associate

    1 month ago

    Pune, Maharashtra, India BNY Full time

    Role OverviewWe are seeking a highly skilled and experienced professional to join our Asset Servicing, Client Experience team as a Senior Associate, Client Service. This role is located in Pune and will be a key member of our global client service team.Key ResponsibilitiesMonitor and ensure smooth service delivery for our global clientsSupport Relationship...

  • Client Services Associate

    6 months ago

    Pune, India Data Axle Full time

    **About Data Axle**: Data Axle Inc. has been an industry leader in data, marketing solutions, sales and research for over 50 years in the USA. Data Axle has set up a strategic global centre of excellence in Pune. This centre delivers mission critical data services to its global customers powered by its proprietary cloud-based technology platform and by...

  • Associate, Client Services

    6 months ago

    Pune, India Data Axle Full time

    Job Description About Data Axle: Data Axle Inc. has been an industry leader in data, marketing solutions, sales and research for over 50 years in the USA. Data Axle has set up a strategic global centre of excellence in Pune. This centre delivers mission critical data services to its global customers powered by its proprietary cloud-based technology...

  • Client Service Associate II

    3 weeks ago

    Pune, Maharashtra, India BNY Full time

    Client Service Associate II - Asset ServicingAbout the Role:We're seeking a detail-oriented and proactive Associate, Client Service II to join our Asset Servicing, Client Experience team in Pune, MH. This role is a great opportunity to make an impact in the following ways:Key Responsibilities:Monitor smooth service delivery for our global clientsSupport...

  • Associate - Client Servicing

    6 months ago

    Koregaon Park, Pune, Maharashtra, India Multi-Act Equity Consultancy Pvt. Ltd. Full time

    Multi-Act has developed a proprietary Investment Framework - combining fundamental, technical, quantitative and behavioral analysis. The research/analysis is primarily driven towards client advisory requirements, and it could be on Indian as well global investment securities. The Research Associate works on all sectors on equity market and other asset...

  • Associate, Client Service II

    2 months ago

    Pune, India BNY Mellon Full time

    Associate, Client Service IIAt BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with...

  • Associate, Client Services Expert

    4 weeks ago

    Pune, Maharashtra, India BNY Full time

    Role OverviewBNY is seeking a skilled Client Service Associate to join our Liquidity and Margin Services team. As a key member of the team, you will be responsible for providing exceptional client service, ensuring client satisfaction, and driving business growth.Key ResponsibilitiesProvide day-to-day support to clients, responding to queries and resolving...

  • Senior Associate, Client Service

    4 weeks ago

    pune, India BNY Full time

    Senior Associate, Client Service  At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create...

  • Senior Associate, Client Service

    4 weeks ago

    Pune, India BNY Full time

    Senior Associate, Client Service  At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create...

  • Senior Associate, Client Service

    1 month ago

    Pune, India BNY Full time

    Senior Associate, Client Service At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions...

  • Global Client Service Associate

    4 weeks ago

    Pune, Maharashtra, India BNY Full time

    Job SummaryWe seek a talented professional to join our Asset Servicing, Client Experience team as an Associate, Client Service II. This role is located in Pune, MH- HYBRID.In this role, you'll be responsible for monitoring smooth service delivery for our global clients, supporting Relationship Managers on client account setup and governance, managing client...

  • Professional Client Service Associate

    1 week ago

    Pune, Maharashtra, India BNY Full time

    At BNY, we empower our employees to grow and succeed in a dynamic work environment. As a leading global financial services company, we touch nearly 20% of the world's investible assets. Our team members bring their unique perspectives to create innovative solutions that benefit businesses, communities, and individuals everywhere.We're seeking an experienced...

  • Associate, Client Service Ii

    2 months ago

    Pune, Maharashtra, India The Bank of New York Mellon Corporation Full time

    **Associate, Client Service II** At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions...

  • Associate, Client Service Ii

    3 months ago

    Pune, Maharashtra, India BNY Mellon Full time

    Overview Associate, Client Service II At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create...

  • Associate, Client Service II

    1 month ago

    Pune, India BNY Full time

    Associate, Client Service IIAt BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with...

  • Associate, Client Service I

    2 months ago

    Pune, Maharashtra, India The Bank of New York Mellon Corporation Full time

    Associate, Client Service I At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with...