People Operations Associate
4 months ago
Overview:
We are looking for a People Operations Associate to join our Global Shared Services team, at Atlassian. You will provide support to our EMEA-based employees and managers and, in partnership with HR Partners or Centres of Excellence (COEs), to deliver great experiences.
We are looking for a driven and energetic People Operations Associate to provide support for the effective functioning of the key HR processes related to employee lifecycle, ensuring the provision of a legally compliant and digitally led service. You will be part of the EMEA HR operations team, your primary responsibility will be to ensure that Atlassian Talent strategy is properly delivered. You will use your ability to follow a logical and systematic approach to issues, escalating matters where needed to your superiors, delivering with accuracy and in set timeframes.
**Responsibilities**:
- Supports a diverse variety of EMEA HR operations projects that range significantly in size and complexity
- Implements the hiring/termination, mobility & onboarding processes along with relevant reporting requirements to internal & external stakeholders
- Participates in workforce administration processes, including working time, leaves & absences, employees’ data recording & reporting, hiring and termination process
- Processes employees’ data according to data privacy legal framework
- Keeps up with labor legislation updates and alerts HR Operations supervisor accordingly
- Be the data integrity champion to ensure employee records are up to date
- Solid attention to detail and excellent organisational skills
- This role requires someone comfortable working in a high volume; fast-paced, results-oriented environment and holding themselves to a very high customer service standard.
- Demonstrated operational abilities, and process-oriented and able to maintain the accuracy of data in a fast-paced environment
- Effective communication skills, both oral and written
- Excellent interpersonal skills, with the competency to work within a global team environment
**Behavioural Competencies**
**Key Desired Behaviour Competencies**
**Culture Awareness** - Facilitates continuous improvement with consideration of Atlassian’s core values, Identifies and aligns existing organisational values to service delivery outcomes
**Customer-centric**:
- focus in the delivery of service to ensure a consistent customer experience, Possesses strong interpersonal skills, Driven to provide high-quality service and improve operational efficiency
**Manage Priorities**—Identifies more critical and less critical activities and tasks; adjusts priorities when appropriate.
**Schedules**—Effectively allocates own time to complete work; coordinates own and others’ schedules to avoid conflicts
**Leverages resources**—Takes advantage of available resources (individuals, processes, departments, and tools) to complete work efficiently
**Stays focused**—Uses time effectively and prevents irrelevant issues or distractions from interfering with work completion; follows up promptly on action items
**Reaches out to expand contacts**—Initiates purposeful contact with those who have the knowledge and influence to advance work goals; focuses on contacts who share mutual interests
**Leverages network contacts**—Asks the most appropriate contacts for help
**Emphasizes the impact of conflict**—Establishes a compelling rationale for resolving the conflict, emphasizing the benefits for the individuals, the team, and the organization; focuses conflicting parties on their shared goals
**Clarifies causes of the conflict**—Seeks and shares information from relevant sources to understand the conflict and its root causes from all sides; summarizes to ensure shared understanding across all parties
**Empathizes with all parties**—Encourages others to share thoughts and feelings; empathizes with issues and concerns by identifying both the facts and the feelings expressed so all parties feel understood
**Stay focused on resolution**—Helps others stay focused on resolving the conflict so they avoid personal attacks; maintains others’ self-esteem when discussing sensitive issues by acknowledging their contributions and experience, focusing on the facts, avoiding assumptions, and clarifying motives without placing blame; expresses confidence in reaching a resolution
**Develops others’ ideas for resolving the conflict**—Presents and seeks potential solutions or actions, building on others’ ideas; asks powerful questions to unleash ideas and get all parties involved in the solution; explores needed resources and support while ensuring that the conflicting parties take ownership for resolving the conflict
**Gain agreement to a resolution plan**—Takes positive action to resolve the conflict by confirming agreements and specifying next steps, resources, support, and how to track progress; summarizes to ensure that all are aware of required actions and accounta
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