Front Desk Receptionist

3 weeks ago


Mansarovar Jaipur Rajasthan, India TSC (Tesseract Sports Club) Full time

We are seeking a dynamic and organized individual to join our team as a Front Desk Receptionist cum Manager at Tesseract Sports Club. As the first point of contact for members and visitors, you will play a crucial role in providing exceptional customer service while efficiently managing administrative tasks and overseeing daily operations.

**Responsibilities**:

- **Reception Duties**:

- Greet members, guests, and visitors in a friendly and professional manner.
- Answer phone calls, respond to inquiries, and direct calls to appropriate personnel.
- **Member Relations**:

- Assist members with inquiries, membership registration, and payments.
- Provide information about club facilities, programs, and services.
- Address member concerns and resolve issues in a timely and courteous manner.
- Build and maintain positive relationships with members to enhance their overall experience.
- **Administrative Tasks**:

- Maintain accurate member records and databases.
- Assist in scheduling appointments, classes, and events.
- Assist in managing inventory, ordering supplies, and processing payments.
- **Coaching Program Support**:

- Assist in coordinating coaching sessions, including registration and scheduling.
- Communicate with parents/guardians regarding program details, updates, and schedules.
- Assist coaches with administrative tasks related to the coaching program.
- **Facility Management**:

- Monitor the cleanliness and maintenance of club facilities.
- Coordinate with cleaning staff and maintenance personnel to ensure a safe and inviting environment.
- Report any facility issues or maintenance needs to the appropriate personnel.

**Requirements**:

- Proven experience in a customer service or administrative role, preferably in a hotel.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Ability to work flexible hours, including evenings and weekends.

**Benefits**:

- Competitive salary commensurate with experience.
- Opportunities for professional development and advancement.
- Access to club facilities and programs.
- Positive and supportive work environment.

Pay: ₹15,000.00 - ₹22,000.00 per month

Schedule:

- Evening shift
- Morning shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

Expected Start Date: 01/05/2024



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