Client Service Intern
2 months ago
**Job Overview**:
As a **Client Service Intern,** you will be an integral part of the client services team, helping to maintain strong client relationships, manage project details, and ensure the delivery of top-quality digital marketing services. You’ll get hands-on experience in the fast-paced world of digital marketing, learning how to communicate with clients and coordinate with internal teams to ensure client success.
**Key Responsibilities**:
- Client Communication: Act as a point of contact for clients, responding to inquiries and requests in a timely manner.
- Project Coordination: Assist in coordinating projects between clients and internal teams, ensuring tasks are completed on time and to the client's satisfaction.
- Reporting: Help prepare and deliver performance reports (e.g., for social media, SEO, PPC campaigns) to clients, ensuring they understand key metrics and results.
- Client Meetings: Attend client meetings (both virtual and in-person), take notes, and follow up on action items.
- Administrative Support: Provide administrative support to the client service team, such as scheduling meetings, preparing presentations, and maintaining documentation.
- Research: Assist in researching industry trends, competitors, and new marketing strategies to provide value-added insights to clients.
- Problem-Solving: Support in identifying and resolving client issues by coordinating with relevant teams, ensuring a positive client experience.
**What You'll Learn**
- How to manage and grow client relationships in a professional setting.
- The ins and outs of digital marketing, including SEO, social media, content marketing, and more.
- How to deliver exceptional customer service and communicate effectively with clients and internal teams.
- Project management and time management skills in a fast-paced environment.
- Hands-on experience with digital marketing tools such as Google Analytics, CRM platforms, and social media management software.
**Requirements**:
- Currently pursuing or recently completed a degree in Marketing, Communications, Business, or a related field.
- Strong communication and interpersonal skills with a customer-focused mindset.
- Basic understanding of digital marketing concepts (SEO, PPC, social media, content marketing) is a plus.
- Excellent organizational skills with attention to detail.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint) and familiarity with digital marketing tools is a plus.
- Positive attitude and eagerness to learn.
- Currently pursuing or recently completed a degree in Marketing, Communications, Business, or a related field.
- Strong communication and interpersonal skills with a customer-focused mindset.
- Basic understanding of digital marketing concepts (SEO, PPC, social media, content marketing) is a plus.
- Excellent organizational skills with attention to detail.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint) and familiarity with digital marketing tools is a plus.
- Positive attitude and eagerness to learn.
**How to Apply**
Pay: ₹7,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
**Experience**:
- total work: 1 year (required)
Work Location: In person
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