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International Customer Service Advisor
4 days ago
**Job Title**: International Customer Care Representative (Italian Language)
**Location**: Mansarovar RIICO Area, Jaipur
**Job Type**: Full-Time
**Key Responsibilities**:
- Assist international clients with their inquiries, issues, and complaints in a professional and timely manner.
- Maintain up-to-date knowledge of our products, services, and policies to provide accurate and relevant information.
- Collaborate with internal teams to ensure smooth operations and resolve complex customer issues.
- Ensure customer satisfaction and deliver high-quality service.
- Document and escalate unresolved issues to the appropriate departments.
- Monitor and report on customer feedback to improve service quality.
**Requirements**:
- **Fluency in Italian** (both written and spoken) is a must.
- Prior experience in customer service or related fields is preferred.
- Strong problem-solving abilities and attention to detail.
- Excellent communication skills and a customer-first mindset.
- Ability to work in a fast-paced environment.
- Basic computer skills, including proficiency with Microsoft Office and customer service software.
**Location**: Mansarovar RIICO Area, Jaipur
**Work Hours**: Full-time position (Monday to Saturday)
**Benefits**:
- Competitive salary
- Friendly and supportive work environment
- Opportunities for professional growth
If you're passionate about customer service and meet the qualifications, we'd love to hear from you
**Job Types**: Full-time, Permanent
Pay: ₹700,000.00 - ₹800,000.00 per year
Ability to commute/relocate:
- Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma (required)
**Experience**:
- total work: 3 years (required)
- Customer service: 3 years (required)
- Italian: 1 year (required)
**Language**:
- English (required)
- Italian (required)
**Location**:
- Jaipur, Rajasthan (required)
Work Location: In person
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