Customer Service Representative

3 months ago

Jaipur Rajasthan, India Teleperformance Full time

Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.

Job Profile: Customer Interaction Advisor

Work from Office only

**EXCELLENT ENGLISH SPEAKING SKILLS MUST**

**Principal Duties & Responsibilities**:

- Resolve known customer issues through the use of a knowledge base, direct use of product and tools, product user guides, and other reference materials
- Be responsible to deliver a high quality, customer-driven, support service resolving customer enquiries at the first point of contact wherever possible.
- Assist customers in resolving any open requests for support, assistance, information on upgrading etc.
- Demonstrate ownership and willingness to resolve issues in a timely manner. Demonstrates confidence and willingness to resolve customer requests or queries.
- Maintain and improve Customer Satisfaction by delivering against those initiatives that have been identified as crucially important during each and every customer support engagement, for voice
- Deliver First Incident Resolution by handling customer requests and resolving customer issues as often as possible during the first contact.
- Ability to assess customer sentiment at all stages during the communication, to take the lead in escalating an issue on behalf of the customer and to arrange for a supervisor to mediate in the interaction if deemed necessary by you or if requested by the customer.
- Manages all customer communication with the appropriate level of etiquette, timeliness and professionalism, whilst working towards achieving agreed operational targets

**Who all can apply?**
- Graduation must
- Minimum 2 years of international BPO experience must
- People looking for customer care specialist,customer support representative,customer relations representative,call center representative,bpo executive,front desk agent,guest service agent,customer service manager,senior customer service representative,customer care manager,customer service team lead,international tech support representative, international voice process, product support,customer care executive,night shift,receptionist,customer service executive, customer support executive,international bpo, US shift, UK shift jobs can also apply

**Application process**:

- Take the verbal English communication test (around 8-10 mins long)
- Congratulations You have successfully applied for the role.

Schedule:

- Evening shift
- Night shift
- Rotational shift

Ability to commute/relocate:

- Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- international voice process: 2 years (required)

**Language**:

- fluent English (required)

Work Location: In person

  • Customer Service Representative

    3 months ago

    Jaipur, Rajasthan, India AAIKA CREATIONS Full time

    A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk...

  • Customer Service Representative

    3 months ago

    Jaipur, Rajasthan, India Glorious HR Services Full time

    This is a full-time on-site role for a Customer Service Representative located in Jaipur. The Customer Service Representative will be responsible for providing outstanding customer support, fostering positive customer experiences, and ensuring customer satisfaction. Other day-to-day tasks will include handling customer inquiries, complaints, and...

  • Customer Service Representative

    4 weeks ago

    Jaipur, Rajasthan, India Grow Hopes Full time

    **Job Title: Customer Service Representative (Technical & Non-Technical)** **Job Location**: Jaipur **Salary**: ₹26,000 to ₹34,000 CTC We are seeking enthusiastic and customer-focused individuals to join our team as Customer Service Representatives for both technical and non-technical processes. The role involves addressing customer queries, resolving...

  • Customer Service Representative

    3 months ago

    Jaipur, Rajasthan, India Jobwalas placement services Full time

    A customer service representative **supports customers by providing helpful information, answering questions, and responding to complaints**. They're the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features. **Job Types**: Full-time, Permanent Pay: ₹15,000.00 -...

  • Customer Service Representative

    3 months ago

    Jaipur, Rajasthan, India Champions Studio Full time

    **Job Opportunity**: Customer Service Representative **About Champions**:We are a premium kids club facility located in the vibrant city of Jaipur, where kids can not only have fun, but also learn, grow and develop in a safe and nurturing environment. At Champions, we believe that every child is a little champion in their own right and we are here to help...

  • Customer Service Representative

    3 months ago

    Jaipur, Rajasthan, India Champions Studio Full time

    **Job Opportunity**: Customer Service Representative **About Champions**:We are a premium kids club facility located in the vibrant city of Jaipur, where kids can not only have fun, but also learn, grow and develop in a safe and nurturing environment. At Champions, we believe that every child is a little champion in their own right and we are here to help...

  • Customer Service Representative

    3 months ago

    Jaipur, Rajasthan, India TRIPPERSWAY PVT.LTD Full time

    **Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...

  • Customer Service Representative

    3 months ago

    Jaipur, Rajasthan, India Star Hire Services Full time

    Urgent Requirement For Customer Service Representative Contact: +91 9057889279 Location: Jaipur (Rajasthan) Process - Chat/Voice Process, (Work From Office) Salary Slabs: - 15k to 25k CTC Shifts - Rotational Shifts, 24*7 5.5 Working Days **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Health...

  • Customer Service Representative

    4 months ago

    Mansarovar, Jaipur, Rajasthan, India GROW HOPES Full time

    Job Title: Customer Service Representative , Regular / Permanent, Fresher Location: Mansarovar Salary Range: ₹23,000.00 - ₹32,000.00 per month **Job Description**: As a Customer Service Executive, you will be the frontline representative providing top-notch customer service and support to our international clientele. Whether you're a seasoned...

  • Customer Service Representative

    3 months ago

    Mansarovar, Jaipur, Rajasthan, India GROW HOPES Full time

    Job Title: Customer Service Representative , Regular / Permanent, Fresher Location: Mansarovar Salary Range: ₹23,000.00 - ₹32,000.00 per month **Job Description**: As a Customer Service Executive, you will be the frontline representative providing top-notch customer service and support to our international clientele. Whether you're a seasoned...

  • Customer Service Representative

    1 week ago

    Jaipur, Rajasthan, India Verve Assistance Full time

    **Job Title**: Customer Support Representative - Hospital Telecalling Team **Location**: Rajasthan Hospital **Job Type**: Full-Time **Job Summary**: As a Customer Support Representative in the Hospital’s telecalling team, you will be responsible for providing timely, professional, and empathetic support to patients and their families. This role involves...

  • Customer Service Representative

    3 months ago

    Jaipur, Rajasthan, India Vertex Cosmos Solutions Full time

    **Job Summary**: As a Fintech Customer Service Representative, you will play a crucial role in ensuring a positive and seamless experience for our customers utilizing our financial technology products and services. You will be responsible for addressing inquiries, resolving issues, and providing exceptional customer support through various channels. **Key...

  • Customer Service Representative

    3 weeks ago

    Jaipur City, Jaipur, Rajasthan, India Grow Hopes Full time

    **Job Title: Customer Service Representative (Technical & Non-Technical)** **Job Location**: Jaipur **Salary**: ₹26,000 to ₹34,000 CTC We are seeking enthusiastic and customer-focused individuals to join our team as Customer Service Representatives for both technical and non-technical processes. The role involves addressing customer queries, resolving...

  • Customer Service Representative

    4 months ago

    Mansarovar, Jaipur, Rajasthan, India GROW HOPES Full time

    Job Title: Customer Service Representative , Regular / Permanent, Fresher Location: Mansarovar Salary Range: ₹23,000.00 - ₹32,000.00 per month **Job Description**: As a Customer Service Executive, you will be the frontline representative providing top-notch customer service and support to our international clientele. Whether you're a seasoned...

  • Customer Service Representative

    4 months ago

    Mansarovar, Jaipur, Rajasthan, India GROW HOPES Full time

    Job Title: Customer Service Representative , Regular / Permanent, Fresher Location: Mansarovar Salary Range: ₹23,000.00 - ₹32,000.00 per month **Job Description**: As a Customer Service Executive, you will be the frontline representative providing top-notch customer service and support to our international clientele. Whether you're a seasoned...

  • Customer Service Representative

    4 months ago

    Jaipur, Rajasthan, India Ace computer Education Full time

    **Hi Team,** **Greetings of the day!!!** **A brief Introduction of Teleperformance**: **Teleperformance is an Omnichannel company headquartered in France. The company specializes in outsourced Omni-channel customer experience management, also known as Business Process Outsourcing (BPO).** **Job Function** - :**Experience** **- Fresher/6 months experience...

  • Customer Service Representative

    3 months ago

    Jaipur, Rajasthan, India Cubnet services Full time

    **Pan India Hiring** Customer Representative - Any UG/Graduate/F can apply - Excellent Communication - Rotational Shift - 5 days working - Salary 23 to 38k ctc - Meal facility - cab facility - immediate joiner Relocation bonus around 10k 88004 81129 || 8920538746 **Job Types**: Full-time, Fresher Pay: ₹22,000.00 - ₹38,000.00 per...

  • Customer Service Representative

    2 weeks ago

    Gopalpura, Jaipur, Rajasthan, India Verve Assistance Full time

    **Job Title**: Customer Support Representative - Education Center Telecalling Team **Location**: Samyak IAS **Job Type**: Full-Time **Job Summary**: As a Customer Support Representative in the Education Center’s telecalling team, you will be responsible for managing inbound and outbound calls with prospective students, parents, and guardians. Your role...

  • Customer Service Representative

    4 months ago

    Jaipur, India Weteams Global Full time

    **Customer Service Representative** **Position Overview**: A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. As such, we need an executive to own driving services for our...

  • Customer Service Representative

    4 months ago

    Jaipur, India Champions Studio Full time

    **Job Opportunity**: Customer Service Representative **About Champions**:We are an upcoming premium kids club facility located in the vibrant city of Jaipur, where kids can not only have fun, but also learn, grow and develop in a safe and nurturing environment. At Champions, we believe that every child is a little champion in their own right and we are here...