Managed Services Project Associate

7 days ago


Gurugram Haryana, India SHL Global Full time

**Say yes to a better tomorrow SHL, People Science. People Answers.**

Are you ready to be the backbone of SHL's Managed Service Project Management Team? Ever wondered what it's like to assist a diverse range of products and services across global territories from the Global Customer Service Centre? Delve into the world of 2nd line support, processing internal requests to ensure seamless client experiences.

A great benefits package is offered in a culture where career development, with ongoing manager guidance, collaboration, flexibility, diversity, and inclusivity are all intrinsic to our culture. There is a huge investment in SHL currently so there’s no better time to become a part of something transformational.

What you will be doing:

- To attend to all incoming inquiries in line with published Service Level Agreements (SLAs), aiming for first time resolution wherever possible. These tasks include but are not exclusive to:

- Administration of online, and offline solutions, including generation of reports and status updates and perform against key KPIs and Quality measures.
- Organizing standard and complex projects across multiple platforms.
- Ensuring all milestones are delivered according to SLA agreements.
- To apprehend the organisation structure and to liaise and build strong relations with internal teams, locally and remotely.
- Communicate and collaborate with relevant internal functions to resolve member issues and improve service achievement.
- To build a strong knowledge of the functionality of SHL Talent Management Systems.
- To undertake ad hoc projects as and when required.

What we are looking for from you:
Essential:

- Excellent organizational and time management skills
- Advanced user of Microsoft Excel
- Good communication and organisational skills

Desired Skills:

- Experience to work freely and take care of own workload
- Experience and comfort assessing and taking care of data
- Working with Shift patterns

ProjectManagement #MilestoneDelivery #ServiceImprovement #AdHocProjects #TimeManagement #ExcelSkills #DataManagement #ShiftWork #SHL

**About Us**
- We unlock the possibilities of businesses through the power of people, science and technology.
- We started this industry of people insight more than 40 years ago and continue to lead the market with powerhouse product launches, ground-breaking science and business transformation.
- When you inspire and transform people’s lives, you will experience the greatest business outcomes possible. SHL’s products insights, experiences, and services can help achieve growth at scale.

**What SHL can offer you**
- Diversity, equity, inclusion and accessibility are key threads in the fabric of SHL’s business and culture (find out more about DEI and accessibility at SHL)
- Employee benefits package that takes care of you and your family.
- Support, coaching, and on-the-job development to achieve career success
- A fun and flexible workplace where you’ll be inspired to do your best work (find out more LifeAtSHL)
- The ability to transform workplaces around the world for others.



  • Gurugram, Haryana, India SHL Full time

    **Vacancy Name** - Managed Services Project Associate **Requisition No** - VN3114 **Time Type** - Full Time **Location** - Gurgaon Office **Additional Location** **Country** - India **Say yes to a better tomorrow! SHL, People Science. People Answers.** Are you ready to be the backbone of SHL's Managed Service Project Management Team? Ever wondered...

  • Project Associate

    4 weeks ago


    Gurugram, Haryana, India Sikarwar softwares pvt ltd Full time

    **Company** **Description** Sikarwar Softwares Private Limited is an innovative company located in Gurugram. We specialize in providing digital services related to web development, android/iOS development, and digital marketing. Our experienced and passionate team is dedicated to helping our clients plan and execute their projects, whether they are new or...


  • Gurugram, Haryana, India Acuity Knowledge Partners Full time

    **Group Company**: Acuity Knowledge Services (India) Private Limited **Designation**: Associate (ASSO_105A_2.2), Associate (ASSO_106A_2.2), Associate (ASSO_104A_2.2), Associate (ASSO_103A_2.2), Associate (ASSO_101A_2.2), Associate (ASSO_102A_2.2), Associate (ASSO_107A_2.2), Associate (ASSO_401A_2.2), Associate (ASSO_105F_2.2) **Office Location**: Udyog...

  • Project Associate

    3 days ago


    Gurugram, Haryana, India Gartner Full time

    **Description**: **About the role**: As members of our project management team, project associates support the in-house editing and design department’s (known as “R&A Studio”) workload, including scoping, planning, and assigning projects for production, balancing against business priorities and other related duties. We are looking for a self-driven,...


  • Gurugram, Haryana, India Sikarwar softwares pvt ltd Full time

    **Company** **Description** Sikarwar Softwares Private Limited is an innovative company located in Gurugram. We specialize in providing digital services related to web development, android/iOS development, and digital marketing. Our experienced and passionate team is dedicated to helping our clients plan and execute their projects, whether they are new or...

  • Project Associate

    4 weeks ago


    Gurugram, Haryana, India Gartner Full time

    **Description**: **Title**:Project Associate **About the role**: As a Project Associate and a member of our Production Management team, you will work with Gartner’s HR Practice team and will be responsible for active involvement, and/or provide support to multiple processes and projects for the HR Practice as well as partners with R&A teams and others. We...

  • Project Associate

    3 weeks ago


    Haryana, India Studeasy Foundation Full time

    **Job Profile: Project Associate** As a **Project Associate**, an individual will be responsible towards rolling out, monitoring and reporting on a Blended Learning program being rolled-out by Studeasy Foundation. There are very few organisation deploying such projects, The said employee will be expected to deploy, monitor and evaluate the performance of...

  • Project Associate

    2 weeks ago


    Haryana, India Studeasy Foundation Full time

    Job Profile: Project AssociateAs a Project Associate, an individual will be responsible towards rolling out, monitoring and reporting on a Blended Learning program being rolled-out by Studeasy Foundation. There are very few organisation deploying such projects, The said employee will be expected to deploy, monitor and evaluate the performance of the same, as...


  • Gurugram, Haryana, India Expedia Group Full time

    **Traveler Service Associate** A Traveler Service Associate will handle Expedia’s toughest and most visible service issues. We work every day to ensure our travelers critical concerns are resolved in an efficient and timely manner. The Traveler Service Associates primary responsibility is to handle escalations from sensitive sources such as Executives,...

  • Project Associate

    4 weeks ago


    Gurugram, Haryana, India Gartner Full time

    **Description**: **What you will do**: - Review and analyze client requirements in detail and capture relevant information. - Utilize existing data to inform project decisions and drive team productivity. - Maintain high levels of individual output and production. - Use strong problem-solving skills to assist in data capture and entry. Resolve complex...


  • Gurugram, Haryana, India Project X Placements Full time

    ROLES AND RESPONSIBILITIES - Respond to customer inquiries via inbound calls in a timely and professional manner - Investigate customer complaints and work towards resolving customer issues effectively - Provide accurate and up-to-date information about Trainline services to customers - Document customer interactions, including complaints, feedback, and...


  • Gurugram, Haryana, India Cushman & Wakefield Full time

    **Job Title** Associate - Valuation Services **Job Description Summary**  To conduct the site visit of property and research of comparable properties  To conduct the field survey and interaction with local brokers etc and to prepare database of warehouse, residential, commercial etc  To conduct the valuation of Real Estate properties including...


  • Gurugram, Haryana, India Bombay Meri Jaan Full time

    **Guest Service Associates** Position: Guest Service Associate (Female) **Roles and Responsibilities**: - Provide excellent customer service to guests, addressing inquiries, concerns, and requests promptly and professionally. - Take and process customer orders accurately, ensuring timely delivery and maintaining high-quality service standards. - Possess a...


  • gurugram, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.Powered by our purpose - the relentless pursuit of a world that works better for people - we...


  • Gurugram, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.Powered by our purpose - the relentless pursuit of a world that works better for people - we...


  • Gurugram, Haryana, India Gartner Full time

    **Description**: **About this role**: As a Project Associate and a member of our production management team, you will work with Gartner’s Research Business Operations team and will be responsible for active involvement, and/or provide support to multiple processes and projects for the RBO as well as partners with R&A teams and others. We are looking for a...


  • Gurugram, Haryana, India RSM US LLP Full time

    We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll...

  • IT Project Associate

    3 weeks ago


    Gurugram, Haryana, India SCALABLE Network Technologies Full time

    Date: Feb 26, 2024- Country: India- State / Province: Haryana- City: Gurugram- Job Type: Regular- Job ID: 52013Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights to the world’s visionaries and innovators in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000...


  • Gurugram, Haryana, India TruPro Insolvency Services LLP Full time

    The Associate - Insolvency Procatice works with Partners in our firm and help support the CIRP and Liquidation Processes. Good understaning of written and spoken English is a 'must-have" requirememt for the work profile. Minimum Qualification: Graduate + LLB / Graduate +CS. Experience: 0 to 1 Yrs. Pay: ₹30,000.00 - ₹33,000.00 per month Schedule: -...


  • Gurugram, Haryana, India Gartner Full time

    **Description**: **About the role**: This role is a part of Global Sales Strategy and Operations (GSSO) group in Gartner. The GSSO includes various teams focused on increasing sales and services productivity through multiple business critical initiatives such as Prospecting, Technology, Analytics, Growth Planning, Enablement, etc. Within GSSO, the Territory...